EkrinReviews of ekrin.com

​"I ordered my product on September 7th, and despite paying for the express shipping they declared, it has not yet shipped. I sent an initial inquiry and a follow-up reminder email to customer service, but I have received absolutely no response. Highly frustrated with both the delay and the complete lack of communication. I'm also deeply concerned about how any potential technical issues with the product will be handled in the future if customer service is currently unreachable."

Sub standard product, with the worst communication and customer service. Would not recommend to anybody to buy anything from this company

I purchased from Ekrin because they offer a lifetime warranty. Turns out that they do not honor their so called lifetime warranty. I purchased their top of the line model the Kestrel and they sent me several defective units. Now, I am stuck with an overpriced Percussion Massager that won't turn on.

I wouldn't recommend this unit. The bantam is advertised as having a 6 hour battery. My brand new unit barely lasts from 30min to 1hour max. That is on the slowest setting with no force. The unit is faulty in my opinion & Ekrin are not very supportive. Honestly avoid this unit & company, buy a cheaper model. It honestly couldn't be any worse. Ekrin want more money because they are selling faulty, falsely advertised junk. AVOID I stand by my review even after the Ekrin response. The customer service is the worst I've ever seen. Even the fact they expect the customer to pay for return shipping, shows the level of trust they have in their product. My unit ended up in the bin it was that bad. AVOID these chancers selling Chinese junk.