eJuiceDBReviews of ejuicedb.com

awesome stuff and fast shipment and secured packaging

Evelyn was very Professional. She answered all of my questions and went above and beyond to clarify everything. Thank You Evelyn

I was sent an email for a 10% discount. When I used it, it was denied because it was already used LAST YEAR. After several emails back and forth (most were canned responses) I got the run-around after being a regular customer for 3+ years. The qualification for 'free shipping' has changed to an amount that is not suitable or fitting for repeat customers (order of $80+). I used to be very pleased with this site but it has changed. Customer satisfaction/loyalty does not seem to have the consideration it once did.

Extremely responsive customer service! I appreciated how promptly they resolved an error in delivering an incorrect product. I was refunded within an hour of bringing it to their attention.

Had a minor mishap with my delivery (incorrect coils sent) Evelyn replied to my email almost immediately, asked what happened and was very apologetic and friendly. She was able to get my issue resolved in less than 24 hours and my correct product is on the way.

I have ordered from ejuiceDB for many years, and they have always been a reliable source for my vaping needs. They have a great selection, fast, accurate shipping, and on the rare occasion I have issues the customer service has been quick to respond with helpful professionalism. Most recently I made a mistake while placing an order, and when I reached out to customer service Missy replied in a very short time and was able to help change my order to what I requested.

I AM A REAL PERSON FIRST! HAHA This website is really good! they are partners with mighty vapors so thats how you know they are legit :) they accidentally sent me one menthol juice, i let them know and they fixed it! really good/fast customer service! i got all my stuff 2-3 days after i ordered! quick and great! i was worried because one day it was going to be 106 degrees outside but my juice was fine! they do a good job packaging as well! ejuicedb for the win :)

My customer service experience was excellent. They were able to help me resolve my issues quickly and to my satisfaction. Very pleased with the outcome!!