eightydays.meReviews of eightydays.me

Response from eightydays.meNov 12, 2022

Hello, thank you for your review! As I see, your issue is still being resolved. During the pandemic time, you agreed to a voucher from our company, but at the beginning of 2022, you asked to exchange the voucher for real money. We started asking for refunds from the airlines, and most of the airlines returned the money to us, and we forwarded it to you. Please note that the rules for obtaining a voucher indicated that a refund was impossible, but we decided to meet you since you described your situation. We hope we will soon resolve the issue with the remaining 15% of the total amount; we have successfully received refunds already from the airlines it is 85% of the amount, and we have successfully refunded you this amount already. We are still ready to give you a voucher for 15% of the total. And we are sure that shortly the airlines will create a refund. We are very worried about each client and help even with the impossible.

Response from eightydays.meMay 7, 2023

Dear Xuan Tho Pham, Thank you for taking the time to leave us a review. We appreciate your understanding of the challenges the travel industry has faced due to the COVID-19 pandemic. Despite these difficulties, we're glad to know that you have found value in our product offerings. At 80 Days, we are continuously working to adapt to the ever-changing situation and to improve our services. We appreciate your suggestion to expand our presence in the Asian market and will take it into consideration as we plan our future developments. Thank you for your support, and we look forward to providing you with more exciting travel experiences in the future. Kind regards, Amanda Senior Customer Service Manager 80days.me

Response from eightydays.meJun 4, 2022

Hi there, So, we have just restored all production servers 🙂 Sorry for that. We are working hard to create 5-star service and product. As you know many travel companies in pandemic time got some different issues that we have already solved. Let's start! Restart!

Response from eightydays.meJun 13, 2024

Thank you for your wonderful feedback! We are thrilled to hear that you found our support to be the best you have ever encountered. During these challenging times of COVID-19, we understand the importance of timely communication and flexible solutions. We’re glad that our team could assist you effectively and provide alternative options despite the unfortunate cancellation of your trip. Your satisfaction is our top priority, and we are always here to support you. We look forward to serving you again in the future, and please feel free to reach out if you need any further assistance.

Response from eightydays.meJun 13, 2024

Большое спасибо за ваш замечательный отзыв! Мы рады узнать, что вы остались довольны нашим сервисом и решением о возврате стоимости билетов сертификатом. Мы понимаем, что ситуация с самоизоляцией и закрытыми границами вызвала много неудобств, и старались сделать всё возможное, чтобы минимизировать последствия для наших клиентов. Ваше удовлетворение — наш главный приоритет, и мы рады, что смогли оправдать ваши ожидания. Мы с нетерпением ждём возможности помочь вам в планировании вашего следующего путешествия и всегда готовы предоставить поддержку.