EgreteronReviews of egreteron.com

Scam, never received the goods, only shipment update emails.

Extremely poor company to deal with . Item not as advertised and terrible quality!! Quick response from them until they realised it was a complaint, now no response at all. Also item took over 6 weeks to arrive

This company is bad I got a cooling blanket of them one had mould on it sent a email to ask for a refund the said there would send me a replacement if I wanted I said I didn't wanted a refund there e mailed me and said because I refused the replacement there will refund me 3 pounds keep well away from this company the

BEWARE !!!!! If I could leave less than one star for this company I would .... Scam company never received the item waited 1 month 3 weeks and still haven't received my item ...when you contact them for a refund they refuse when asked when I will receive parcel they don't know and also don't know which parcel carrier in the UK they have sent it with. Please don't buy from this company you wil never receive your goods, and you won't get your money bk!!! SCAM SCAM SCAM Still waiting to receive my purchase o4.08.2025 and company refusing to refund SCAM SCAM SCAM 😡 No tracking update since 04.07.2025 when it entered the UK this company comes up as a scam site on a website and rated 1 out of 100 all bad reviews on GB customers

I applied for the 49% discount and then another 5% discount popped up. I clicked on it. BIG MISTAKE. This negated my 49% discount and they are now refusing to refund me. This is deceptive and misleading behaviour and I will NEVER shop with them again.

2025-04-18 06:04:56UTC Lincoln,LN4 3SD,United Kingdom,The shipment is in transit in the country of United Kingdom 2025-04-14 04:28:45UTC Departed Shipping Partner Facility in the United Kingdom 2025-04-11 01:26:35UTC Arrived Shipping Partner Facility in the United Kingdom 2025-04-09 01:18:49UTC The shipment is declared at the customs clearance of I placed an order on 3rd march and im still waiting for it. This company is saying it was delivered on 31st march??? Yet the tracking they provide is as below. They are the worst company I've ever ordered from and recommend stay very clear of it. ABSOLUTE RUBBISH. United Kingdom 2025-04-06 06:40:25UTC The shipment arrived at the customs of United Kingdom

Ordered 4 weeks ago and still not arrived. Take note this is a US based company which seems to outsource customer service as the email replies i have been receiving are very questionable. If you are looking for a quick delivery i suggest you look elsewhere. Shocking service all round

I order 2 small tapestry kits on the 5th December and after reading the reviews (after ordering, big mistake!) was very doubtful that they would arrive. However, they arrived today. I ordered on the 5th Dec and arrived 23rd December, so about 3 weeks. The order comes from America, and like other comments I thought I was ordering from the UK, and yes, they did add an extra tax on after I pressed the pay button, so beware of this. Really not very good. I did get tracking details, which were updated about every 3 days, so no issues there. I did try to cancel the order once I read past reviews as they say on their Web site you can do this up until shipping. I literally emailed a few hours after placing my order, and did get an email reply, but was fobbed off by someone with quite poor English language skills saying it had already been shipped and nothing could be done. Don't believe this for one second! So to the product itself. Actually not bad. My only issue is that the material you embroider on to is all rather nylon, which is such a shame, as had it been cotton or linen, it would have been so much nicer. I might try and retrace the pattern onto some cotton fabric. Would I order from them again? No. I have found the exact same items on a famous Chinese website, at a fraction of the cost, and I expect these ones originated in China in the first place, so will order direct from them I future and cut out the middle man! So I think it is a case of buyer beware, and maybe shop around a bit.