EgreteronReviews of egreteron.com

Ordered mini looms, advertised they came with threads & instructions….. after waiting weeks, eventually arrived, just looms, nothing else, so waste of money

Ordered a game for my kids, it hasn’t arrived 6w later. They have said it’s only just shipped. When I ordered they charged me £7 more than what the checkout total was, the money just came straight off my bank card at a different value (I paid in gbp and it came off my card in gbp). They have said they’ve refunded the difference but haven’t and now won’t acknowledge my emails. Absolute joke of a company. I would not recommend as you won’t get your item and you’ll be charged more than the total checkout (inc shipping) amount.

Ordered in October, still not received anything, just get generic templated responses that all say something different in relation to the hold up, and received a tracking reference that doesn't work. Possible scam.

Ordered a cat cave bed, contacted them after 4 weeks as not received it. They replied saying they had sent another one out. After 3 weeks I contacted them saying I was entitled to a refund. No reply, no cat bed, no refund. They came up on facebook. Beware of this company. I am looking into how I can report them.

I would like to give minus stars but I can’t. Ordered a product 2/9/25, it’s now 7/11/25 and no closer to being delivered. Originally something was posted from America to London. That sat in London for about 3 weeks. After multiple emails another one was dispatched, this time from China. That’s spent about 3 weeks not even making it out of the country yet. I email pretty much everyday just asking for a refund instead and I get the same nonsense responses of ‘we hope it will arrive soon’ ‘we believe you will love it’ and just refuse to give a refund. Absolutely terrible company that shouldn’t get a penny of your money. DO NOT BUY FROM THEM.

My order ( a pair of shoes) has been cancelled i don't know why... They took the money from my card though... They don't answer to my emails.... If they don't put my money back today I will contact with my bank and my lawyer...

Poor quality item that didn't work. No response from two emails to Customer Support, so I left a review on their website. Only then did I get a response asking for more information (even though I'd included photos and description of issues in my emails to them). They've removed my review from their website, as it seems they only keep the 5 star ones on there.

If I could give zero stars I would. Bought yarn advent calender pictures looked good,what I received was absolutely awful. Looked as if I had some off cuts of yarn and stuffed them in a plastic tray. I would say avoid like the plague!