Egad BlueReviews of egad-blue.com

If I could give this no stars I would. Product was purchased and still not received for over two months. They make it seem they are from the US and are out of China. Multiple emails have been sent and mug is cheap and not what it is supposed to say. Company refuses to send a refund. Been fighting with them for over a month. Buyer BEWARE!!!!!

Shipping took forever and when it finally arrived, it was not like what I ordered. The pictures make it look like the saying is stamped on the bottom, but it's just printed. It looks cheap and mass produced. Not at all like the handmade appearance in the pictures.

Took 2 months to receive. Absolutely, nothing like the picture at all. I threw it out. What a shame!

I waited 7 weeks to receive the mug I ordered. When it finally arrived, it was Not what I ordered at all. I ordered a Jumbo mug, what I received was tiny. And it was supposed to say ' shut your wh*re mouth'. The cup I received said ' shut'. This place is a scam.

-1 STAR. This company is a scam!!! I ordered in December of 2024 for Christmas gifts (2024) & it is February 13th, 2025 & I do not have my order! Every time I contact customer service which you can only do by email, they just tell me to wait & lie. I feel like a total dummy for purchasing from this place.

I ordered a mug on 12/19. Was given a fake tracking number on 12/22. Kept being told to be patient, be patient. Still haven’t received it. Filed a PayPal claim against them. It’s been RIDICULOUS.

As a gag Christmas gift, I ordered a egad-blue mug that said "Shut your wh-re mouth" on the bottom of the cup. It arrived a month later, and the only word written was "Shut." I immediately contacted the company, sent proof of what I had ordered and a photo of what I received, and asked for a full refund. The only positive thing I can say about this company is that they did respond. However their response was laughable. They said that the "item dispatched...aligns with your original order." I replied that I did not order a mug with the singular word "Shut" on it, and referred them back to the proof I had submitted. They double-downed and bottom line: offered me $8 USD compensation OR I could return the item to China, pay the cost of shipping myself, and receive a refund. The cost of shipping would have been more than the item was worth so this was not an option. So I am left with a mug that is going into the garbage, and no refund. I only write customer reviews when I have experienced exceedingly good service or the opposite. This was the worst customer service I have ever experienced. To anyone contemplating a purchase from egad-blue: DON'T!

I purchased 2 coffee mugs; they arrived and one of them was completely the wrong item. It cost 29$ plus shipping (each). They are refusing to refund me the purchase price even though I have sent multiple pictures of the incorrect item. They have offered 11$, then 16$, but not a total refund. They now want me to ship back to China. Awful company abc customer service. DO NOT BUY FROM THEM.