Aimee F.
Ordered an extremely expensive mug
Ordered an extremely expensive mug, has been 'in transit' now for 2 months. No mug, no refund, supposedly based in America but speak like Chinese scammers. I'll be taking it to PayPal for a refund.
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Egad Blue (egad-blue.com) has 97 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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97 approved reviews, newest moderated first
Aimee F.
Ordered an extremely expensive mug, has been 'in transit' now for 2 months. No mug, no refund, supposedly based in America but speak like Chinese scammers. I'll be taking it to PayPal for a refund.
Keeva
Fake company - have had to open a dispute with PayPal to get my money back. Their website has disappeared, total scammers
Jules
Wow I wish I had read these before ordering. I ordered on 20 Jan and soon received notification my package was shipped from Italy. After weeks it ended up at customs in New Jersey. Unfortunately that was the last it tracked and as I live in California I finally emailed the company on 26 February and they got back to me quickly to say I had the wrong tracking number. The new tracking showed it in China beginning on 23 February. Total bullshit and I will be having my credit card reverse the charges asap. I’m so annoyed because this was the perfect bday gift for a friend and I guess it just does not exist like they show in the videos. I also posted on their FB video and they removed my comment. TOTAL SCAM!! Editing my review to add - I found the actual artist in the UK who makes these on TikTok! This company totally stole her videos and repurposed them for their scam. The real seller’s name on TikTok is iddybiddytittyco but they are 45£ and always sold out!
Kelly M.
Ordered a ‘shut your mouth’ mug and after losing the first shipment, I received the second which said only ‘shut’. Customer service would only pay part of the cost of returning the product despite it not matching the description and would not replace with the correct product. Ill be reporting this seller to every agency that I can.
Maura Conroy T.
I ordered 7 mugs and after waiting for over 6 weeks for delivery, they were the wrong mugs. They only offered to refund $5 on a $160+ order. I had to dispute charges with my credit card. DO NOT buy from them. It's a total scam!
Kristi M.
Ordered two mugs. After receiving them a month later, they were the wrong ones and not what I ordered. I reached out to their customer service and they stated their manufacturer made a mistake and they are sold out of what I ordered. Long story short, they did not offer replacement and will only refund me if I pay to ship it back. The cost to ship it back to their China address is 5 times more than the product itself. I disputed with PayPal with no resolution. I will now have to dispute it with my bank. A total SCAM and horrible customer service.
Kristy V.
Wish there was a negative 1 star for this company! They are fraudulent!!!!! I ordered an item on December 21st, on January 7th they sent shipping details. I tracked it for two weeks and then ended in Sioux Falls and never moved again for over a week. I emailed the company and they simply started they would send out the item again rushed. I got tracking info and tracked that one until the tracking info just stopped so third time is charm right? Well the item tracked to my city however due to inaccurate address on label was returned. So the emails started again but this time they are telling me I'll have to pay additional shipping charges for an item that never got to me and they made a mistake on. Please don't get scammed by this company!!!!
Angela M.
Scammers. You won’t get anything and they will stall and email and give you worthless tracking numbers to nothing. DONT BUY A DAMN THING FROM THEM!