I’d give zero if allowed. Received a coffee mug that was incorrect. When I contacted them, I was told there was a problem at the printers and they would refund $5. I paid $39.47. I feel they shipped knowing of the issue instead of just refunding my money.
SG
Scott G.
EGAD-BLUE SCAMMERS!!!
we ordered 4 mugs mid dec. they sent me some bogus shipping company's web page that had them held up in salt lake city (for literally 3 months!). i requested the shipping company's contact info. they ignored my repeated requests...
They kept telling me i'd have them any day - ANOTHER LIE
They said they shipped out a new parcel (SERIOUSLY, A ENTIRE NEW PARCEL?) & provided me the tracking info. (a different shipping company all together)... ANOTHER LIE
I paid $2.25 for shipping insurance & DEMANDED to file a claim, they ignored my repeated requests.
SCAMSCAMSCAM !!!!!
if anyone has their facebook page, please forward to me, as i will be posting my horrrible experience on as many social media sights as possible!
CN
Chantelle N.
Ordered a sweary mug that eventually…
Ordered a sweary mug that eventually arrived after 8 weeks, it was supposed to say 'shut your mouth whxxe' but only said 'shut'. I have had to take the matter to Paypal for a refund. They are not American its a cheap Chinese scam. DO NOT ORDER their crappy product. They refuse to refund and expect you to return there faulty one at your expense, If I could give 1 star I would.
SS
Stephanie S.
I give them a ZERO, Zip, nothing, a Bit Fat Goose Egg!!!
Like everyone else, I'd like to give it a ZERO. Do not order from them. I ordered at the beginning of January 2025. I just received the order today although they assured me it was coming from Las Vegas, Nevada to my residence in Canada, it should not have taken this long. As well, their (so called tracking) showed it went through the States to Cornerbrook, NF which is on the other side of the country (from both my residence as well as from Las Vegas, Nevada). They overcharged my credit card by over $30 and it took a lot of complaining on my part to get that part refunded. I told them numerous times to cancel the order; however, they kept saying they couldn't. Their grasp of the English language would also lead me to believe this order came from China, which is fine, just be upfront with customers instead of lying from the beginning. Lets talk quality. The "jumbo" sweary mug I ordered is smaller than a regular tea cup. It also says "shut". that's it. Just "shut". It was suppose to say "shut your wh@re mouth". Mmmmm. Why would I order a "jumbo" mug that says "shut"?? I have asked for a refund; however, if it takes as long to get that as it did to actually get the order, I may be in for a long wait. So, to end, I learned my lesson. Read reviews first and don't get caught up in the excited hype of order something online that looks cool. Good luck.
KA
Kath A.
Poor customer service…
I've ordered 2 sweary cups on the 20th January and still waiting.these were for a good friend birthday which will soon pass. Email sent to chase with no response and feel that I have lost the money. Advert given the impression of fantastic customer service and quality customer service and I'm extremely unhappy as £60 pound is a lot to write off
LB
Leslie B.
COMPLETE scam
COMPLETE scam. Ordered 3 mugs and it took over 2 months to receive. When they DID finally arrive, they are not even close to what is pictured!
CA
Carmel
If I could give this company 0 stars I…
If I could give this company 0 stars I would - I ordered 3 mugs through this company in December 2024 - it is now March 2025 and I still haven't received them. I have followed up with emails to the company twice and asked for tracking details to be sent to me now my order is 'in Australia', they haven't sent any. I was getting 'tracking details' until it got to Australia - now nothing. I have filed a PayPal dispute to hopefully get my money back.
Update - I finally received these mugs. They are not what is advertised at all. They are small when they were advertised as large. They are not hand made - the wording in the bottom is not stamped in how it appears in their pictures. They were supposed to be handmade in USA, they were sent from china. Buyer beware! PayPal did not give me my money back - so I paid over $100 AU for mugs I could buy at a cheap shop for less than $5 each. Absolute scam.
RK
Robin K.
Month and 1/2
Month and 1/2. Still no mug. Chinese scammers. Save your money.