Beth
Predatory business practices
I booked a trip with EF Ultimate Break in October for a trip leaving in May. Of course, that trip was rightfully cancelled because of COVID19. What isn’t right is that this company refuses to give refunds for the trip they themselves cancelled. Our options are an expiring trip voucher or to take a refund minus a thousand dollars. I even paid for their insurance and they’re refusing to give a full refund. They’re taking advantage of a pandemic to steal money from young travelers who trusted them with thousands of dollars. They don’t care about their customers and they are not to be trusted with anyone’s money.



