Building a hearth is like any other home construction project. It takes a lot of hard work, time, and, unfortunately, money. Well, at eFireplaceStore.com our goal is to take some of that burden off of you, the busy homeowner. We carry literally everyth...
eFireplaceStore (efireplacestore.com) has 14 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Jeremy B.
I ordered a fire pit and it had some minor issues that I followed up with them regarding getting those addressed before I knew it the replacement was sent. Customer service was great. We love the fire pit and so I’m suprised the ratings were lower. My experience definitely reflects the 5 stars I gave it. I would recommend and will return as a customer.
Ryan K.
Had to come here and write something positive as I'm sure people tend to follow up more often when they're mad vs happy. I had a frame I bought for a fireplace YEARS ago. It sat in storage, never used it. Sold it. But unknown to me, it was missing the rods and bolts. Dude I sold it to was understandably disappointed. Had no idea what they were. So I called eFireplace. Dude on the phone told me that there's no direct line to the manufacturer but he went to the trouble to call the manufacturer directly, quiz them on the specifics of the parts, got the answer, and got it back to me. All on a sale from like, 3 years ago. Super nice guy. Just wanted to leave this review so his efforts weren't in vain. Thanks!
