Helen S.
Ordered a large (15 inch) wind chime
Ordered a large (15 inch) wind chime, but received a small (6 inch) one. My order was to be $34.95; however, the next day there was an additional $10.15 charge added to my account. They “refunded” the $10.15, but instead, added it onto the $34.95!!! Finally got that refunded and received the wrong size chimes!! Lesson learned - horrible experience. My order came from Spain according to the tracking, but the mailing label on the box was from a guy in New York!! Total scam!!!
Response from EfficiencyiJun 16, 2026
Dear Customer, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration. To ensure that we can process your case quickly and accurately, please contact us via: Email: [email protected] Please provide the following information: Phone number Recipient's name The email address used when placing the order We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome. Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.


