EffectyReviews of effecty.com

Everything was great until I had a problem with my credit card , Was fixed the first time, but same thing happened the next month not able to fix

Too much to say and tried canceling my subscription and they still sent it.

Took money from me twice after I cancelled 6 months prior! I had to cancel my card. Never put your card info into their system

Medicine does not ship on time. Weeks behind and no warning about delays.

Horrible customer service...you can never reach anyone by phone and it takes forever to get a response by email. I have tried 2 different plans with then and had no success with either. I'm starting to question what the shot really is. It also doesn't help that they never send my refill in time for my next shot. So every month my shots are late. I have canceled my plan with them after giving them a fair shot twice but I can definitely say I do not recommend you waste your time or money with them.

I was told the price for 3 months was $300, only to find out they took $600 out of my account. When I complained, they said that was for 6 months. Now I am being told it is $295 per month!!! WHAT A SCAM, I am going to contact my credit card company and dispute this. I have 3 weeks left of my first quarter and they want another chunk of change...

PRACTICALLY NONEXISTENT CUSTOMER SERVICE IF SOMETHING GOES WRONG WITH YOUR ORDER, STICK TO OTHER ONLINE PROVIDERS (they will be cheaper as well). I swear I am not a Karen and barely write negative reviews unless something is really wrong. They haven’t shipped my order for a whole month and I’ve been going cold turkey and customer service won’t get back to me for weeks. I’m writing this on June 26. My medication was supposed to be shipped June 7. It was delayed for a few weeks because there was some shortage at their original pharmacy. Okay that sucks and they kept me in radio silence the whole time despite me reaching out about the order, but whatever. They finally told me they found a new pharmacy to send it out. I’ll wait then. The new pharmacy sends the order out but it’s been stuck in the beginning “We have your package” stage of USPS and hasn’t moved from its origin location for 5 days now. That is cause for great concern since I know the medication is supposed to be kept cold or else it will degrade. Previous shipments had next day or one day ship time and were packed with dry ice and arrived cold but there is no way this one will be a proper temperature if it even ever arrives. I’m seriously disappointed as I’ve been a loyal costumer for 6 months now. I’ve noticed that it’s like pulling teeth to get the customer service people to respond. It takes days and I have to send so many follow up messages and they just say “we are checking”, if any response. Takes weeks to get any resolution. I’m not sure if they’re understaffed or just incompetent? I don’t even know if I’ll be refunded for the missing medication. For $295 a month this is absolutely ridiculous treatment. I’m sure there are much better providers and I will be switching to another

Charging me for nad and not delivering company takes you're money before its even shipped then says they don't have the ability to deliver but keeps the money makes excuses verry poor communication takes days to even respond to questions only to say its not their dept to discuss problems