eFax CorporateConsensus Cloud Solutions, Inc. (NASDAQ: CCSI) is the world’s largest digital fax provider and a trusted global source for the transformation, enhancement and secure exchange of digital information. We leverage our 25-year history of success by providing advanced solutions for regulated industries such as healthcare, finance, insurance, real estate and manufacturing, as well as state and federal government, which result in improved outcomes. Our solutions can be combined with best-in-class managed services for optimal implementations
eFax Corporate (efaxcorporate.com) has 238 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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IT & Communication · Spring Valley, California
Excellent
IT & Communication · San Francisco, California
Excellent
IT & Communication · San Francisco, California
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IT & Communication · Los Angeles, California
Excellent
Showing 218 reviews with 5 stars · Clear filters
Curley Chriopractic L.
Eveldina was prompt in responding to my issue with clear and precise instructions on how to correct my issue.
Response from eFax CorporateMay 14, 2025
We're delighted to hear that Eveldina provided you with prompt and precise support. Our team takes pride in ensuring our customers receive clear and effective solutions. Thank you for your feedback !!
Michelle W.
Great customer service. Explained the issue to me clearly so I can address it.
Response from eFax CorporateApr 11, 2025
Thanks Michelle for this 5 star review and your kind words about the assistance provided. We will pass it to the relevant agent who will be delighted. Have a wonderful day.
Amy S.
Great customer service. I had to send an email to the Corporate Support team to make a change to the setup of our account. A lot of times when I send an email like this, I get back a generic response that is not very helpful. This morning I received a very detailed response with the answers to questions I didn't even ask, but were super helpful. Very impressed with the customer service that I received from Eveldina! Great employees are what make for great companies!
Response from eFax CorporateFeb 5, 2025
Thank you so much Amy for taking the time to share your experience! We're thrilled to hear that Eveldina was able to provide such helpful and personalized support. We truly believe that great customer service is key to a positive experience, and it's wonderful to know we hit the mark for you. Your kind words mean a lot to us, and we'll be sure to pass along your praise to Eveldina. Thanks again for choosing us, and we look forward to assisting you in the future!
Bruno F.
great service and communication with the customer rep.
Response from eFax CorporateNov 14, 2024
Thank you Bruno for your kind words, it means a lot to us and keeps motivating our team to assist our customers being friendly, polite and professional. We wish you a very nice day !
Felipe
Eveldina was AMAZING! She got back to me very quickly and provided feedback right away on how to diagnose my issue.
Response from eFax CorporateOct 9, 2024
Felipe, Thank you so much for your wonderful feedback! We're thrilled to hear that Eveldina was able to assist you quickly and effectively. Providing timely and helpful support is what we strive for, and we're glad to know your issue was resolved smoothly. If you ever need anything in the future, don't hesitate to reach out—we're always here to help!
WCSD
Marianna was extremely helpful! Thank you for wonderful Customer Service!
Response from eFax CorporateSep 12, 2024
Thank you! Your feedback means the world to us and it truly brightened our day. We're thrilled to hear that you had a positive experience with our team and that we were able to meet your expectations. We wish you a fantastic day.
Taimoor
I wanted to express my utmost satisfaction with the eFax tech support that I received, specifically Mohd Qutifan who assisted me. He was incredibly helpful and knowledgeable, swiftly resolving my issue. His professionalism and expertise made the entire experience seamless and stress-free. Thank you for such outstanding support!
Response from eFax CorporateMay 15, 2024
Thank you so much for sharing your fantastic experience with our eFax tech support team! We're thrilled to hear that Mohd Qutifan provided such exemplary service, swiftly resolving your issue with professionalism and expertise. We'll be sure to pass along your kind words to him and the rest of the team. It's our pleasure to provide outstanding support. If you ever need assistance in the future, don't hesitate to reach out.
Robin R.
Great customer support today by N.L. Very patience with me having no much idea of efax! Thanks! :)
Response from eFax CorporateMay 7, 2024
Robin, we are happy to read such satisfaction following the great assistance from Nicoleta. Thanks for leaving this 5 star review. Have a great day !!