eFax CorporateConsensus Cloud Solutions, Inc. (NASDAQ: CCSI) is the world’s largest digital fax provider and a trusted global source for the transformation, enhancement and secure exchange of digital information. We leverage our 25-year history of success by providing advanced solutions for regulated industries such as healthcare, finance, insurance, real estate and manufacturing, as well as state and federal government, which result in improved outcomes. Our solutions can be combined with best-in-class managed services for optimal implementations
eFax Corporate (efaxcorporate.com) has 238 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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IT & Communication · Spring Valley, California
Excellent
IT & Communication · San Francisco, California
Excellent
IT & Communication · San Francisco, California
Excellent
IT & Communication · Los Angeles, California
Excellent
Showing 218 reviews with 5 stars · Clear filters
Ao M.
eFax Corporate provides us the solution to manage multiple fax numbers in an easier way. Each time, when we face issues and go to the helpdesk for help, Eleonora will provide prompt feedback. We really appreciate her huge support!
Response from eFax CorporateJun 10, 2020
Ao, thank you so much for this great 5-star review and helping to share the word about us . We really appreciate it . We're here for you anytime. Happy a wonderful day.
Charlie B.
Patrice was was extremely helpful knowledgeable a great asset to the team!
Response from eFax CorporateJun 5, 2020
It was a pleasure assisting you Charlie. We really appreciate you taking the time to share your feedback and being so open with us. Have a lovely weekend.
Gina C.
I called eFax Customer Service to get clarification on adding a User to a line. Patrice was extremely helpful, and very patient with my questions. He took time and walked me through the process, then was able to give me a better understanding of how eFax works, and the solution to my problem. Give this man a raise!
Response from eFax CorporateJun 4, 2020
Gina, we are incredibly grateful that you took the time out to leave us a 5-Star review and will make sure Patrice and team are aware of it. Have a lovely day.
Valerie K.
Eleonara Thank you for assisting me this morning. You have been most helpful in assisting me with resolving my password issue. Have a great day.
Response from eFax CorporateJun 4, 2020
Valerie, we really appreciate you taking the time to share your rating with us and giving 5 stars. We look forward to assisting you again soon.
Diana H.
Eleonora was very pleasant and addressed my concern while we were on the phone. Thank you.
Response from eFax CorporateJun 3, 2020
Thank you so much Diana for your 5-star review! We will share this with the team to let them know to keep up the amazing work. We wish a great day.
Daniella
Patrice was very helpful in assisting me. He was pleasant and patient.
Response from eFax CorporateJun 3, 2020
Daniella, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Have a lovely day
Mark O.
Very happy with the support experience With Eleonora Just off the phone from Eleonora in eFax Support very helpful and efficient got my issue resolved in a matter of minutes.
Response from eFax CorporateJun 3, 2020
Mark, thank you so much for taking the time to leave this excellent review. We really appreciate your business. We will be happy to assist you again. Have a wonderful day.
Mike F.
Dealt with Eleononra at Customer support who was very helpful and friendly