AMOS A.
worse service ever
I used eezyimport since this is my first time importing things and the results is horrible. They don’t inform you about the necessary steps to take or anything and now the goods I imported for around $2700, I have to now pay a penalty to the warehouse for around $5000. This is the worse service and I won’t advice anyone using this service. The broker is horrible with communication and won’t inform you about the necessary steps to take. It’s really a horrible experience and never again. Find a better service than eezyimport. Is there was a zero I would have given them. Wasted my time and money and now I have absolutely nothing. Worse service ever
Response from eezyimportSep 21, 2022
Dear Amos, Thank you for your feedback. We’re sorry that you were disappointed with our service and couldn't get your shipment. Importing for the first time can be confusing for those who are unfamiliar with the process and aren't aware of the division of responsibilities between the different providers. That is why we try our best to provide our customers with as much information as possible, including the next steps they need to take to obtain their shipment. In addition to that, our support team is available and makes an effort to assist even in issues that don't relate to the Customs Clearance process.