Edwards Plumbing & HeatingReviews of edwardsph.com

When your sump pump gives up the ghost right before a rainy weekend, you need immediate help. Edward's Plumbing & Heating came through for me. Connor, a friendly and very competent plumbing tech showed up early, replaced my pump, and gave me some useful advice. A bit pricier because of immediate service, but otherwise great!

Really bad service and the guy Tom is really homophobic

Horrible man

Mr Edwards.... did you really think that in 2026 you would be able to get away with being a bully & picking on someone for being gay. Lol that backfired. TIKTOK is full of us guys & we do better research. Gd luck in the future you homophopyhobic pig

Horrible company! Technician was a scammed, tried to aggressively get me to sign off for service on a part he stated was $500, when I questioned it he got mad and stormed out. I called the company for the part, it was $70. I called the plumbing company to complain, he could care less. Do not waste your time or money. Clearly trying to take advantage of people.

Had a VERY small gas leak in a Mobile home that was verified by DTE. Contacted Edwards and they could send someone that day. It was a Saturday and I expected a extra charge. I was told that the call out fee was $69.00. The repair man arrived at aprox. 1:00. He looked around and said he could do a pressure test. (Gas was turned off by DTE) I was told that if he had to go under the mobile home there would be an extra charge. He had to leave and get his compressor at home. It was not in his truck! Left and returned 2 hrs. later. Pressurized the line, found a very small leak on the shut off valve. He replaced it and re-pressurized the line to 6 PSI. He then called the company and asked if the job in Brownstown was still on. He then left and returned almost 3 hrs. later. It was about 7:30 PM at this point. The line only dropped to a bit OVER 5 PSI at this point. AT NO TIME DID HE GO UNDER THE MOBILE HOME YET CHARGED FOR IT TO THE TUNE OF $225.00, ON TOP OF A $598.86 "LEVEL 6 Service and Repair: Test Gas-Pipe System CHARGE!!! Ridiculous charges!!! I was not about to argue the charge with the repair person, as he was probably doing as he was told to do. I paid him and he left. DO NOT EVER USE THESE CROOKS!!!

GO LOOK THEM UP ON BBB BEFORE CONTACTING FOR SERVICES!! We didnt research enough apparently. For the love of God call ANYONE else in Monroe County. They tried to scam us saying a macerating pump costed 2k and was a 5k job. Before we had a second opinion we agreed to replace it. After finding out we were being scammed we cancelled the pump the next day and told Michael we no longer wanted the services or pump. He was great and said we would just pay for the diagnostic visit.The next day the 2k came out and when called to ask when it would be refunded. We were told the accountant was busy and she would get to it. The next day, still no money. Called again told the same thing. Then get a call from Tony (apparent manager?) stating the pump was in. We declined as we already cancelled services. We were then told either we take the pump and they are keeping the 2k they took or we let them install it for $800. We declined again to both. We did not order the pump. We were then told they were keeping our 2k and I quote "we just won't answer the phone anymore". Jonah was then caught trying to sit the pump in our driveway without our knowledge or consent onto our property so that they could try to charge us for it. My husband went to take it back to his van and he refuse to take it back. Jonah got caught up in a huge lie when confronted about the services and screamed at me, as liars do. Resulting in my husband being called a pu*** and being told to f*** off while tossing a middle finger out the window. All of which was caught on cameras and recorded. HUGE SCAMMERS!!

The underfloor heating manifold blew up in our holiday cottage. Despite it being obsolete, Edwards Plumbing sources a compatible item and managed to fit it under time pressure as we had guest arriving shortly. The plumber was an expert in these systems and it works much better than the old one. Couldn't ask for a better service.