EB
Did not receive what I ordered, poor customer service
Did not receive what I ordered. Customer service was horrible and couldn’t explain a couple of items. He was rude and pretty useless. If there was a zero I would give that. Over the years I’ve never had a problem, but also never had a need to talk with customer service.
Response from eDrugstore.comMar 25, 2024
Hello EB, Thank you for giving us your feedback. Positive or negative, it is always beneficial as a check and balance to see what can be improved upon. We hold our Customer Service Representatives to high standards and expect nothing less than professional interactions, and they are expected to be treated with a modicum of decorum in return. We're sorry that you feel that your experience wasn't to your liking. Contact us at 1-800-990-9681 ext 777 so we can have a civil conversation.