Edmunds' RosesReviews of edmundsroses.com

I purchased a large number of roses, all but one died; most right away some after their first leafing. I was asked to describe in detail how I planted them and was told I did it wrong but they would share in the loss with a partial refund. None of the replacements made it to leafing. However, all bare root roses I planted from another company are thriving. Only Edmunds roses did not survive. Lastly, their customer service is condescending.

Customer service (Erin and whomever is managing email) don't care about customers or how we're impacted. Zero communication on orders/ shipment, and are quick to defend their mistakes and where they fell short. Order elsewhere.

I ordered several rose bushes from Edmunds in one transaction. Not only was the order delayed in transit, but some of the roses were dead within 3 days of planting. When I contacted Edmunds, they wanted me to provide a long narrative of how I planted the roses, so I complied…in detail. Their non-empathetic reply was that they don’t guarantee roses that are on sale. They could’ve led with that!! THE WORST PART is, now…5 months later, Virginia Buttonweed is invading my entire yard. I first noticed it beside the roses from Edmunds that lived. I have NEVER experienced such an invasive weed here, and it came from Edmunds.

I ordered 5 plants. They were in transit for close to TWO WEEKS. I had them planted professionally in a row - so all plants were treated the same. 3 plants failed. Edmunds refused to send replacements, also said anything sold on sale is not covered. Terrible company, terrible product. I would NEVER trust these people again.

bare root rose received clearly not stored properly after harvest. Probably not kept in cold storage and budded out like white asparagus. they have a problem with their grower but with long phone waits and hostile employees I would not use this company again.

I bought 10 bare root roses. Over half died the same year. I contacted customer service. They wanted photos so I sent them. I'm an experienced gardener and argued with them about the poor quality. They finally issued a credit of which I will never use. Who wants to buy junk? Over the first winter all but one died. That is one very expensive rose bush. I have replaced the ones that died from local nurseries and all are growing beautifully. Don't buy from this company you'll only be disheartened.

I bought a rose that is supposed to be a bright orange, it's yellow. I bought 4 this year, two thar didn't take. I sent an email and because they were a BOGO SPECIAL, they are not guaranteed to grow! That's $52 I'll never get a thing from! I been buying from these folks for years, but I'm done now.

I purchased three bare root roses from Edmunds Roses and with that purchase came three other bare root roses free of charge as part of their Bogo sale. When the three roses I paid for in full failed to grow, I contacted Edmunds Roses. First they asked me for photos as proof, then they decided not to refund or replace the three roses I purchased, claiming it was because they were part of a Bogo deal. I paid in full for the three roses that did not grow!