Editorialist Reviews | Read Customer Reviews of editorialist.com

Editorialist Reviews | Read Customer Reviews of editorialist.com

Editorialist reviews

701 approved reviews, newest moderated first

Cait
Sep 24, 2024
BAD ACTORS
I placed an order 2 and a half weeks ago that is still "awaiting transit details." I have reached out for "support" and have received a lot of "rest assured." Well I am not rested or assured. I would like to be reimbursed asap as I do not feel comfortable paying for something that is lost. That is on them.
Response from EditorialistSep 27, 2024
Hi Cait - We're really sorry for the delays you've faced and completely understand your frustration. We wanted to let you know that your refund has been processed, and we’ve worked closely with the merchant to resolve your concerns. Thank you for your patience and understanding during this time. If you have any more questions or need further assistance, please don’t hesitate to reach out to us at [email protected]. We're here for you!
Report
Dhiren K.
Sep 24, 2024
Great market place for luxury products
Great market place for luxury products. Got different store information and sizes on product page which was amazing.
Response from EditorialistSep 24, 2024
Thank you for your great review! We're glad to hear that you found our marketplace helpful and appreciated the detailed store information and size options.
Report
SARA J.
Sep 24, 2024
stuck in “awaiting confirmation” purgatory
I placed 2 orders on 4 days ago on Thursday. The order still says, “awaiting confirmation”. I emailed to see how long it takes to confirm the order. I have not received any word back from them. I am really disappointed in the lack of communication and how long this is taking, especially since some of the items are sure to sell out.
Response from EditorialistSep 24, 2024
We’re sorry to hear about your experience and understand your frustration. It seems we didn’t receive your email regarding your order. Please reach out to us at [email protected], and we’ll make sure to address your concerns right away. Thank you for your patience!
Report
Chris P.
Sep 23, 2024
Ordered a Loro Piana jacket as it was…
Ordered a Loro Piana jacket as it was the only place that had it available and it arrived as expected within a few days. Would use again.
Response from EditorialistSep 24, 2024
Thank you for your review! We're glad to hear your Loro Piana jacket arrived promptly and that you found what you needed. We look forward to serving you again!
Report
swati J.
Sep 13, 2024
Great purchasing experience
I stumbled upon this luxury website few weeks back as I was having trouble browsing available options thru different websites for a particular brand, i could finally see all available options for the brand in a single place and place an order on this website. The item arrived before timeline and i felt happy with the experience, will definitely order again from the website in future.
Response from EditorialistSep 16, 2024
Thank you for your kind words! We’re thrilled to hear that you had a positive experience finding and ordering your items with us. We're glad the item arrived ahead of schedule and look forward to serving you again in the future!
Report
Alexa M.
Sep 13, 2024
This site is really a good platform to…
This site is really a good platform to buy luxurious items. It provides all great options
Response from EditorialistSep 16, 2024
Thank you for your feedback—we’re thrilled you find our platform a great place for luxurious items and options!
Report
Rhea A.
Sep 12, 2024
Great experience!
Delivers an impeccable and unique online shopping experience with its curated high end products. Its the ultimate destination for those seeking sophistication and style.
Response from EditorialistSep 16, 2024
Thank you for your feedback—we’re delighted that you find our site to deliver an impeccable and unique shopping experience with our curated high-end products!
Report
Sabbir A.
Sep 12, 2024
Hub of luxury products
The product sorting is smooth and checkout process is easy.
Response from EditorialistSep 16, 2024
Thank you for your feedback! We're glad to hear that you find our product sorting smooth and our checkout process easy.
Report