Editorialist Reviews | Read Customer Reviews of editorialist.com

Editorialist Reviews | Read Customer Reviews of editorialist.com

Editorialist reviews

701 approved reviews, newest moderated first

Soriah M.
Apr 2, 2026
Phenomenal customer service
Phenomenal customer service! Communication was timely and they kept me updated the entire process of searching for an item I'd purchase to be in stock somewhere. Cancellation of the order was also prompt.
Response from EditorialistApr 2, 2026
Hi Soriah! Thank you for your kind feedback. We’re glad to hear you had a positive experience and that our team kept you informed throughout the process. We’re also pleased that the cancellation was handled promptly. We appreciate you taking the time to share your experience and hope to assist you again in the future!
Report
harms7586
Apr 2, 2026
My shoes came on time
My shoes came on time, great quality. Entire transaction went smoothly.
Response from EditorialistApr 2, 2026
Hi Heather! Thank you for your feedback. We’re glad everything arrived on time and that you’re happy with the quality. If you ever need anything, feel free to reach out. We’re always here to help!
Report
Herson P.
Mar 31, 2026
Amazing customer service
I was blown away by how professional the customer service was at the Editorialist. The service was prompt and they updated me at every step. Thank you for making me feel valued and taken care of.
Response from EditorialistApr 1, 2026
Hi Herson! Thank you for sharing your experience. We’re glad to hear that our team was able to provide timely updates and support throughout your order. We appreciate your feedback and hope to assist you again in the future!
Report
AMG
Mar 31, 2026
Customer service was amazing
Customer service was amazing. They responded quickly and were incredibly helpful and kind.
Response from EditorialistMar 31, 2026
Hi Alexandra, thank you so much for your review! We truly appreciate your support and are glad we could assist you. If you ever need anything, we’re always here to help.
Report
JOAN J.
Mar 30, 2026
Super fast delivery
Super fast delivery Great price
Response from EditorialistMar 31, 2026
Hi Joan J! We appreciate your feedback—we're happy to hear the delivery and pricing met your expectations. We hope to have the opportunity to assist you again soon.
Report
Sonia
Mar 30, 2026
High class!
I was looking high and low for a perfume that had been sold out everywhere and finally found it at Editorialist. They delivered the bottle in no time, were transparent about all the fees and provided world class service. Thank you so much!
Response from EditorialistMar 30, 2026
Hi Sonia, thank you so much for your kind words! We’re delighted to hear you had a great experience with us. Your support truly means a lot, and we look forward to serving you again soon!
Report
Dixie
Mar 29, 2026
Quick and efficient delivery and…
Quick and efficient delivery and excellent communication along the way.
Response from EditorialistMar 30, 2026
Hi Susan, thank you so much for your kind words! We’re really glad to hear you had a smooth experience with our delivery and communication. We truly appreciate your support and hope to serve you again soon!
Report
Edson G.
Mar 29, 2026
Two orders still haven't received one
Two orders still haven't received one
Response from EditorialistMar 29, 2026
Hi Edson! We apologize for the experience and completely understand your concern. Upon reviewing your order, we can confirm that one item has already been delivered, while the remaining item is still being processed for shipment. For your convenience, we have also sent you an email with the most recent update regarding your order. If you require any further assistance, please do not hesitate to contact us at [email protected]. We will be more than happy to help.
Report