EditorialistReviews of editorialist.com

Misleading availability information! I was looking for a pair of shoes that had sold out on the brand's site. A few other sites had them available, and I chose Editorialist ONLY because they promised 2-day delivery, and I wanted the shoes for an upcoming trip. A day after placing the order I received an email saying that there would be a "slight delay" because the original seller didn't actually have the shoes, but telling me to "rest assured" that they would get it elsewhere. I waited another day to find out they were cancelling the order because they couldn't fill it. If they'd just given correct information from the outset--both about availability and about how they operate--I could have ordered from another retailer, or at least known what I was getting into. Now I can't get them at all, because all of the other sites that had them have sold out too.

Love the Manolo Blahnik shoes i ordered via Editorialist. Shipping was lightning fast; i ordered them on Sunday afternoon and I received them on Tuesday. Very happy and would order from them again. Five stars.

Great shoe exactly as photographed and described with lightening fast tracking.

First, let me talk about placing the order - the size I ordered was no longer available, but I received an email from the Editorialist telling me they were searching from the dress from other places and would let me know if they found it or if they would cancel my order. Withing a day, they found the correct size. A few days later, the dress promptly arrived, and it is WOW! It fit perfectly and is beautiful - even more beautiful than the photos on line. It is a dress to be worn to my granddaughter's college graduation in May, and I am elated by the quality and style of the dress. The Editorialist is truly a first-class organization. Thank you!

I ordered a pair of trousers and they were as described and beautifully packaged with care. I will be a repeat customer and feel confident in ordering and purchasing in the future.

2 day delivery was what I was promised and you delivered! Shoes came in perfect condition and as described.

Absolutely terrible experience. I placed an order and was charged on my debit card immediately, which you’d think means the item is ready to go—wrong. Nearly two weeks went by with zero updates, no shipping confirmation, nothing. I had to reach out myself just to figure out what was going on. After I emailed them, instead of actually fixing the issue, they waited two more days and then canceled my order out of nowhere, claiming the item was out of stock the entire time. So why was I charged in the first place? This is completely unacceptable. Holding onto a customer’s money for weeks for something you never even had in stock is beyond unprofessional. No communication, no accountability, just wasted time and frustration. I will not be ordering from them again. This is basically a click bait company that will show u a product in stock take your money and weeks later cancel your order!

Seamless transaction! The purchase was confirmed and delivered super fast with no issues.