Editorialist Reviews | Read Customer Reviews of editorialist.com

Editorialist Reviews | Read Customer Reviews of editorialist.com

Editorialist reviews

701 approved reviews, newest moderated first

Debbie B.
Jun 11, 2026
The jacket was perfection
The jacket was perfection! I found the skirt in a local store and wasn’t able to find the jacket in my size. Ability to mix and match with other separates makes this a versatile piece. A very high dollars per wear quotient! Thank you.
Response from EditorialistJun 11, 2026
Hi Debbie! Thank you so much for your kind feedback! We’re thrilled to hear you’re loving the jacket and that it pairs so well with your wardrobe. It’s wonderful to know it’s become such a versatile, high-wear piece for you. We truly appreciate your support and hope you enjoy wearing it for a long time to come!
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Robin
Jun 11, 2026
My order was cancelled
My order was cancelled. While I wasn’t charged, I went through Editorialist because of the price. The only explanation I received was “sorry, it is no longer available”. How can they advertise something that isn’t available or even offer an alternative or other compensation? Even % off your next purchase to encourage me to come back? Right now I am I do not plan on returning.
Response from EditorialistJun 11, 2026
Hi Robin! Thanks for sharing your feedback, and sorry for the inconvenience of your order being cancelled. We understand how disappointing this can be, especially when you were expecting the item to be available at the time of purchase. Unfortunately, it became unavailable during processing, which led to the cancellation. If you could share your order number, we’d be happy to take a closer look and assist you further. We appreciate your feedback and would really like the opportunity to help improve your experience with us.
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Jason S.
Jun 11, 2026
There was a bit of a delay but I’m…
There was a bit of a delay but I’m overall satisfied
Response from EditorialistJun 11, 2026
Hi Jason! Thank you for your kind feedback! We appreciate your patience and understanding regarding the delay. We're glad to hear that you were ultimately satisfied with your experience. Your feedback means a lot to us, and we look forward to serving you again in the future!
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Meegan A.
Jun 10, 2026
The package did not arrive although I…
The package did not arrive but the issue was handled quickly.
Response from EditorialistJun 10, 2026
Hi Meegan! Thanks for your feedback! We're glad to hear the issue was handled quickly, even though the package didn’t arrive. If you need anything else or have any other concerns, feel free to reach out anytime. We’re here to help.
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Victoria H.
Jun 10, 2026
Horrible I was charged $300 and got…
Horrible I was charged $300 and got $102 back what kind of service is this I would never order from this site, horrible experience
Response from EditorialistJun 10, 2026
Hi Victoria! Thank you for your review. Upon checking, the original charge for the order was $308.00 USD. During the purchasing process, our team was able to secure the item at a lower price, and a $102.47 USD refund was issued to reflect the price difference. As for the returned item, we can confirm that the refund was processed. Please note that refunds typically take 5–7 business days to appear on your statement, depending on your bank or payment provider. If you have any additional questions or concerns, please feel free to reach out to us directly via email, and our team will be happy to assist further.
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Jackie W.
Jun 9, 2026
Need to know how to return a item
Need to know how to torture a item
Response from EditorialistJun 9, 2026
Hi Jackie! We’re always happy to assist our clients with eligible returns and ensure the process is as smooth as possible. If you ever need support, simply reach out to our team, and we will be glad to help. One of our team members has already reached out to you to further look into your request, and we look forward to assisting you further.
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Joan J.
Jun 8, 2026
Order came wrapped in a small…
Order came wrapped in a small bloomingdales bag and was very crumpled.
Response from EditorialistJun 8, 2026
Hi Joan! Thanks for your feedback. We’re very sorry to hear that your order arrived with poor packaging. We always ensure that items are shipped with care, and while this situation is not reflective of our usual standards, we understand your concern. We’ve shared your experience with our partner vendor and internal team to help improve our service moving forward. Our team has also reached out to you via email at [email protected]. We truly appreciate your support.
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Emily R.
Jun 7, 2026
Got exactly what I was looking for
Got exactly what I was looking for, when I had a question the customer service was very responsive and helpful!
Response from EditorialistJun 7, 2026
Hi Emily, thank you for your wonderful review! We're thrilled to hear that you found exactly what you were looking for and that our customer service team was able to assist you promptly. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to serving you again in the future!
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