eDirectory.comReviews of edirectory.com

I was walked through the entire process. The ease of the set is wonderful. The agent was very supportive and help guide my decision.

It looks it satisfy my needs.

eDirectory does not have a fully integrated payment gateway, which is very critical for paid monthly/yearly memberships. They advertise payment integration with about 8 or so third-party payment systems not Stripe and PayPal. What they don’t tell you is that there is NO cancellation integration. Anyone can become a member at their own will be they can’t cancel at their own will (red flag). You will have to create a contact lead box specifically for cancellation. Once you receive a request for cancellation, you have to manually delete in eDirectory, then cancel in Stripe, screenshot the cancellation in Stripe (they don’t send confirmation emails because of the eDirectory integration), attach said screenshot to a new email, and send to the member as a confirmation email. This is not professional or user-friendly, even though it’s customary for every other membership based platform. if you want them to customize this integration for you, it will 1 mo+ and cost you an additional $2000+. You also have to pay for every single minor change, including making your logo bigger, changing the link colors (links are built in blue regardless of your themed color), changing “enquiry” to “inquiry” if you’re US based, etc. eDirectory offers products/services that are nowhere near functional as advertised and this will affect your business, income, and name (ie. Fraud disputes, payment disputes, payment issues, refunds, etc.). Save your time and money and go with a different platform.

Daniel was a pleasure to work with, very thorough with explanations, and was able to answer all our questions. We decided to purchases edirectory and Daniel had everything ready to go within the hour. Highly recommend.

Ease of Use. Customer Service. Look & Feel. EDirectory does a great job of making sure you have the right tools and support systems in place to make getting started a breeze.

Great product and tool when trying to build a directory. I really like having the different categories and listing types, but also the plugins are fantastic.

I did demos with both Brilliant Directories and eDirectory. I found eDirectory allowed for more customization and allowed me to break information into more categories and subcategories.

Selected this product due to the clean UX/UI and easy customization capabilities! Highly recommend for a directory!