Ernest Benjamin M.
Best App. Best Support. Best Features.
I love this wallet. Firstly it has an incredibly pleasing interface, aesthetically speaking. They have a wide variety of crypto currency types to purchase with good rates and low processing fees. The low exchange fees are also tremendous. Most of all, they far excel in customer service excellence; they take an individualistic approach and I only have/had to correspond with one amazing, always positive and friendly support specialist. The specialist is always ridiculously prompt in responding to my emails; sometimes only a few hours, to a couple of days, and even on weekends. An incredibly sharp contrast indeed to the generally cold & shady crypto app/product environment that throws you to the wolves with a new support person each correspondence; that tend to blame the user for any errors as an excuse to ignore them. They don't have any sense of blame in their correspondence and take everything I say seriously. Even when I was frustrated and sent a snarky email, my support person remained steadfast in his friendly and attentive demeanor. So I encourage anyone reading this to use this wallet. If there are bugs, well, it's a new app, anything coded will have errors unforseen but the amazing Developers work hard to iron them out, keeping the user in the loop with support status updates. That's the good thing about my experience with them. I have the highest respect and trust their integrity to keep my crypto safe and easy to manage.