J. D.
A miss for me this time.
The ring is as described in the photos, but the magnification of the details in the online photos make the ring look more detailed than it is in real life. I went with this company because I loved their designs. I did this thinking I would be paying for higher quality and craftmanship. In the end, I was disappointed in size and detail and knew I would not be able to return my ring. ($470 return fee). A month later I ended up ordering a different ring from another company. The Eden Design ring was not a bad product, but over priced for the quality and the gold weight. It's the chamce I knowingly took buying online and ordering custom jewlery. This was my experience but I know they have many happy customers too
Response from edengardenjewelry.comJan 13, 2026
Hello, Thank you for taking the time to share your feedback. We truly appreciate hearing from our customers and are sorry to learn that the ring did not fully meet your expectations. We’re happy to hear that you find the ring exactly as shown in the pictures. The final band weight matches the specification we provided upon your request before purchase. We’d also like to add that the band you ordered was designed to complement our Undina engagement ring, so its delicate details are intended to harmonize with the engagement ring rather than stand out independently. Please remember that, according to our policy, you had the option to return the band within 14 days. We understand that buying jewelry online can be challenging, and we regret that your experience was not entirely positive. Your satisfaction is very important to us, and we would be glad to discuss any possible solutions or address any further concerns you may have. Feel free to contact us anytime at [email protected]. Thank you once again for your honest feedback. We hope to have the opportunity to serve you better in the future. Warm regards, Eden Garden Jewelry Team