Jerry F.
No phone answering
their parts are good but forget about getting thru to them on the phone they are the worst. Jegs, summit, speedway all answer their phones.
Edelbrock is the most respected name in performance. Since 1938, Edelbrock has manufactured its core products in the USA for quality & performance.
Edelbrock (edelbrock.com) has 35 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Showing 3 reviews with 2 stars · Clear filters
Jerry F.
their parts are good but forget about getting thru to them on the phone they are the worst. Jegs, summit, speedway all answer their phones.
lrdronet
there website has to be on of the worst I have come across. Take some of the money you charge for your stuff that is extremely expensive and invest it into a better customer experience. You might even get more sales.
Guy T.
In short, I was Ghosted!! but what really bothered me was blowing me off with false information, that would make my truck illegal. After 2 emails... I emailed Edelbrock to ask if they made custom intake manifolds because I would like a street legal MPFI performance system for my 1996 Chevy Silverado, which stock has the under the plenum MPFI stem which have terrible performance with the stock distributor that can't be advanced... (plus high failure rate as well) Their know for leaking gas down into your oil and taking out the main bearings.. Anyways back to Edelbrock Rep., of course I was told No. (But I didn't think it hurt to ask) I told the rep. I could get thousands of requests from the 96 -99 OBS truck owners because there are literally thousands of us wanting a legal fuel system that doesn't constantly break down and has better performance. Then She sent a second email stating wrong information that the 1988 -1995 TBI manifold for vortec heads with EGR would work for 1996 - 2000 OBS trucks which, would not work at all with our 96 -99. Sure they will bolt on the heads... but not work with the 96 -99 OBS computer because TBI only has 2 injectors where 96 -99 computer controls 8 injectors. and putting a separate computer and for a TBI throttle body wouldn't work with anything else, like shifting the transmission, controlling the electronic EGR because 88 -95 had vacuum EGR not Electronic EGR. Not even mentioning the needed vacuum ports and MAP sensor needed. You wouldn't be able to control the older style IAC and doubt it would control the TPS paramotors on a TBI either... certainly not keeping it legal. Then I was ghosted when I explained this to the rep. I guess they are making too much money to waste their time with simple conversions in email that would potentially make them thousands of dollars helping the 96 -99 OBS community you see at hundreds of truck shows and all over the internet... thanks for taking the time to read this.. and Fellow OBS 96 -99 owner - Please.. get the word out. Thanks...