bob
Transferred 5 times only to get…
Transferred 5 times only to get disconnected again, come on, the once great service and tech is long gone, so am I
Edelbrock is the most respected name in performance. Since 1938, Edelbrock has manufactured its core products in the USA for quality & performance.
Edelbrock (edelbrock.com) has 35 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Showing 29 reviews with 1 star · Clear filters
bob
Transferred 5 times only to get disconnected again, come on, the once great service and tech is long gone, so am I
Philip T.
Companies a joke. You stay on hold for hours to be transferred to voice mail. Order a fule pump. They my money without a giving a tracking number or email confirmation. And you can ever get ahold of anyone on the phone. Stay away edelbrock service and parts went down hill.
Ken S.
I wanted to give Edelbrock some of my money - they sell transmission controllers. I wrote to them and asked if they had a controller that worked for my transmission, and provided details. The first response was, basically, "email this other department within Edelbrock". Why couldn't they forward my request? Anyway, I emailed the other guys, and got this response: TC #36212 It supports GM 4L60E, 4L70E, 4L75E, (up to 2010). The response didn't answer my question. I'm not even sure if they meant that their controller would work or that it wouldn't. It did help me make a decision though!
Henry L.
This company is a joke been buying carbs from them a long time, now I can't get thru to the techs,for 3 days straight, 30 minutes each day, that s bad customer service, buying my carbs from holley from now on,they at least answer the phone
Hank M.
I have asked questions about mounting their fuel pump upside down 4 or 5 times but do not get a satisfactory answer. In one answer the rep wrote that it is OK to mount the fuel pump upside down or sideways as long as it sits below the liquid. I did that and the pump failed after 90 miles. On the internet, I saw that electric fuel pumps must be mounted upright. I reported that to the Edelbrock rep and asked to make sure that mounting upside down is OK. I never got a satisfactory answer and it seems they avoid answering my questions. Trying to call them on the telephone is totally useless because all I get is promotional messages but no rep will answer the phone