EdelbrockReviews of edelbrock.com

Very poor customer service, will not resolve any issue

I got ahold of edelbrock customer service with a question about my pro flo 1 fi system. I was looking for the fitting to convert the fuel pressure regulator to a 6 AN fitting.l tried 3 times to explain to their rep what I needed. All 3 times he shut me down immediately, saying they have no information for their older systems, couldn't help whatsoever. And I should sell this perfectly fine system for scrap and buy a new one. Wow. Didn't expect that. If Edelbrock feels that way about their older systems that still work fine. Why would I buy another one? By the way I checked on Amazon and found the fitting in about 30 seconds. VERY DISAPPOINTED IN EDELBROCK. THEIR REP WAS RUDE!!!

I have a 1969 428 pontiac motor in my 66 gto it has a edelbrock pontiac performance intake order a 2696 adapter for a square bore carburetor and the mounting bolts where to long the ones they have in the pack are 1 inch long, they need to be 3/4 inch long bolt bottomed out seems to.me if they made both parts they make sure the installation bolts would be right, called them no help.. ask how long had I been working on hot rods like that should make a difference on what they send that won't work... guy said go to tractor supply and buy the right bolt... really ... should the part come with the correct size mounting bolt... no then he said we have a direct fit carburetor... really... like I don't know what I'm doing I'm 60 years old been working on car since I was 14.. and sold car light duty and heavy duty truck parts for over 10 years and know more than he does... it's supposed to be about the customer and getting them going... but I see there all just like the government once they have your money your screwed...

Called and waited 35 minutes to speak to someone about a Performer Rpm 383 stroker engine that they still make I wanted to know about it and could I order a manual and would he answer my questions about dipstick model,header recommendations,oil filter capacity....etc, only to be told that "They've changed so much through the years." So you can't answer any questions about a motor you mass produced for 20 years? "I have other callers...click." And hung up on me Fuhgg Edelbrock you'll never get another dime, it's all old tech-overpriced anyway cheap Chinese heads are better quality!!! NEVER AGAIN!!! CHINESE child laborers are leaps and bounds better at pouring and machining.. . 💯 *Update: I went on Facebook to voice my grievance as I am in a massive car scene in the Southeast and own a Shop and try to stay connected with others in the community I hear the reason for Edelbrock's downfall is Vic Jr's change in lifestyle and as a result investors are trying to keep Vic Jr's recent transformation and surgery into being a "Woman" 🤮🤮🤮 as "hush-hush as possible...I thought it was just a rumor.....Godless Heathens

The people at the Edelbrock Group, and specifically at Fuel Air Spark Technology (FAST), have zero interest in communicating with their customers after taking money for a part that they have no intention to ship. After spending 2.5 hours on hold waiting unsuccessfully to talk to someone, I later sent 5 emails over a 3 week period and nobody felt it important enough to respond. When I finally took my concern to social media, they cried to facebook and had my posts removed. They have all kinds of time to spam social media with photos of fancy looking cars while somehow trying to take credit for them, but no time to deal with customers once they have stolen their money.

They do not answer their phones. They are just not there. Trying to return an edelbrock product is a horrible experience.

I purchased a Pro flo 4 for my LS3, first the kit came WITHOUT the ECU! they did send out an ECU but I have been holding now for over 2hrs to just ask 1 Tech question! I am ready to and may be sending this back to Edelbrock very soon since you cannot get in touch with anyone to answer a question that should be answered in there limited instructions but isnt!

Waited 30 minutes just for him to hang up on me or got disconnected. Either way I’m pretty upset about it and just going to have to figure out the issue myself because I’m not wasting my time on them again.