eddiebygiddy.comReviews of eddiebygiddy.com

Response from eddiebygiddy.comJul 1, 2021

Thank you for your review, Norwood! We are so sorry to hear of any misunderstanding or confusion when it comes to our subscription plan. We offer options that distinguish a Subscription order from a One-Time order, and it looks like your order was for a subscription. With subscriptions, changes and cancellations can be made at any time from within your account. It is our mission to provide our customers with the resources and tools necessary to ensure your experience is the best it can be. We appreciate your feedback as we continue to work and grow to accomplish this mission. Please check your email - our team has reached out to better assist you. We look forward to improving your experience!

Response from eddiebygiddy.comMar 11, 2021

Hey there! Thank you so much for your feedback. We're so happy you were able to find the perfect fit and fully enjoy the benefits of Eddie. We appreciate you being a customer, and for trusting us with your health and wellness!

Response from eddiebygiddy.comMar 10, 2021

Hi Dan, we're so happy to hear you’re enjoying Eddie! Thank you so much for sharing this feedback. We're continuously working to improve our product experience for our customers and your comments have been shared with our team. Please let us know if we can assist you further!

Response from eddiebygiddy.comMar 9, 2021

Hi Greg, thanks for your honest feedback. We’re sorry to hear you weren’t satisfied with the results. We’re happy to help you understand your options. First, we would recommend trying a different size. If Eddie isn’t sized correctly, it won’t provide the full benefits. Eddie isn’t one-size-fits-all; if it was, it wouldn’t work. It’s normal for some customers to try multiple sizes to confirm their perfect fit. If you prefer, you can take advantage of the money-back guarantee. Also, if you haven’t yet, we highly recommend checking out the ED Guide video series, which tackles the mental and emotional aspects of ED and has tips and information for properly using and getting the most out of Eddie. Please check your email - our team has reached out to better assist you. We look forward to improving your experience.

Response from eddiebygiddy.comMar 8, 2021

Hello Joe. We're sorry to hear about your experience, and we sent you an email to better assist you. We look forward to improving your experience. Thanks again for trusting us with your sexual health and wellness!

Response from eddiebygiddy.comMar 8, 2021

Hi Shifty, thanks for your honest feedback. In most cases, when Eddie doesn’t provide the desired effect, it’s because the size isn’t quite right. No worries - with the Size Insurance guarantee, you'll get a new size for free. Our team has reached out to you via email with more information about switching sizes. We’ll do our best to improve your experience, so you can join the thousands of other men and their partners who are enjoying Eddie. Talk soon!