eddiebygiddy.com is listed under Health Equipment.
eddiebygiddy.com (eddiebygiddy.com) has 867 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Alex R.
I may have gotten a size to small, extremely uncomfortable. Cant log in to exchange for bigger size.
Response from eddiebygiddy.comJan 5, 2021
Hi Alex, we're sorry your first Eddie was not the right fit. Fortunately, with the Size Insurance Guarantee, you can easily get a different size at no cost. Our team has reached out to you via email with more information, and how to proceed. We look forward to making this right!
Jonathan G.
Giddy is great! I am able to enjoy some special time with my wife now! Thanks!
Response from eddiebygiddy.comJan 5, 2021
Thanks so much for sharing your experience, Jonathan! We're happy to hear you're enjoying your Eddie.
Charles
I have a great deal of difficulty getting an erection let alone maintaining an erection. When I attempt to put the Giddy ring on I can't seam to attach the blue rubber band and soon I'm totally limp. What can I do to benefit from your product?
Response from eddiebygiddy.comJan 4, 2021
Hi Charles, thank you for the message! Our team has emailed you some tips about how to use/wear Eddie that can help you get more confident and familiar with it. Please reach out if we can help further!
William H.
Received shipment was not the ordered size. Could not use them.
Response from eddiebygiddy.comJan 4, 2021
Hi William, I'm so sorry to hear there was an issue with your order last July. If we had known, we would have corrected it right away! Our team has reached out to you via email to assist you better. We’ll get you fixed up with an Eddie that fits just right - talk soon! :)
Ken H.
It doesn't work for me. I ordered the biggest size, because that's what fits when I'm erect, but it doesn't keep me erect, even though it's very tight. I'm glad it works for others, but it's not for me. I'd very much appreciate a refund. Thanks
Response from eddiebygiddy.comJan 4, 2021
Hi Ken, we sent you an email regarding your order. In most cases, when Eddie doesn’t provide the desired effect, it’s because the size isn’t quite right. However, we have a Size Insurance Guarantee, which means you can resize your device for free. We highly recommend utilizing this guarantee to get a different size Eddie first, so you can experience the full effect before making a decision. Of course, we’re happy to accommodate your request if that’s still preferred. We look forward to hearing from you and improving your experience!
Tony L.
Your ring has brought back intimacy with my wife thank you. Please keep the r and d going I am excited to see what you guys come up with next!
Response from eddiebygiddy.comJan 4, 2021
Hey Tony! Thank you so much for sharing your experience. We loved hearing your feedback. Thanks for your support, and for letting us be a part of your journey to better sex, health, and wellness!
Stephen
I've requested a phone number to customer service, no response. Or have someone call me 423-899-9358. The sign in page tells me reset password. I press reset button, nothing happens.
Response from eddiebygiddy.comJan 4, 2021
Hi Stephen, thank you for your feedback. Giddy customer support is currently provided exclusively via email and Live Chat, and I don't see that our team has received any messages from you. Please check your email - we just sent you a new message. We look forward to improving your experience and helping you achieve the best results!
Clair C.
Bought new model for tabs on elastic for easily removal, tab tore off 1st use
Response from eddiebygiddy.comJan 4, 2021
Hi Clair, we're sorry to hear you're experiencing issues with your Eddie. We’ve sent you an email to get some more details and make it right. We look forward to improving your experience!
