Not sure about the fit. I don’t know how much constriction is best. I have a size C. It helps somewhat but still doesn’t last long. Use of it with an ED drug may work better. Somewhat disappointed so far.
Response from eddiebygiddy.comApr 8, 2020
Howdy John, We're sorry to hear that you're disappointed with your device. Our team has reached out with more information on how your device should feel. We believe that having a correctly sized device can make a big difference and allow you to fully experience the benefits of our device. Thanks!
RC
Robert C.
Poor Rating. Here's why.
Here's why. I ordered first item in a size 5, too large (although measured multiple times according to instructions with same outcome); then was surprised to find out there was no provision for exchange. Then I saw your discount offer, and decided to take a second chance. This time, the size measurement index was different: instead of 1 thru 5 then, it's now A thru D. I measured again, thinking 'be more conservative this time'. Came up with size C. Ordered it, along with the "size insurance". Lucky me, because the new item is exactly the same physical size/color/appearance as the original, even though it's supposed to be a size down in your index. Now: because there is no indication anywhere on the device, or packaging, or paperwork of the actual size sent, I don't even know whether you sent the correct size; much less what to do now. It would REALLY help if you gave some indication about size differentiation; and expectation on trial, on your website. (It's a Class V Medical Device, which is why we can't exchange it, right? A suggestion: try providing some damn clarity on the single operative factor in your entire business plan.) Until then, you have an apparently well-designed and executed product that's just going to hack a bunch of us off. Thanks.
Response from eddiebygiddy.comApr 8, 2020
Howdy Robert, we're sorry to hear about your experience thus far. Due to the nature of our product, we don't accept physical returns, but we do have a refund policy and options to help our customers resize their devices. We're here to help and we want to ensure that you find the perfect fit. Our customer service team has reached out to you via email. Thank you!
RC
Richard C.
Didn’t work at all
Didn’t work at all
Response from eddiebygiddy.comApr 7, 2020
Howdy Richard, we're sorry to hear that you're not completely satisfied with your device. We believe that not having the correct size can prevent you from experiencing the benefits of our device. We have reached out to you via email with more information on how our device should feel and how we can help you find the perfect fit. Thanks!
CG
Craig G.
I ordered this device with great…Disappointed
I ordered this device with great anticipation
When I got it it was the wrong size
All I’m getting is tun around and very slow response time from your company
I’m very close to letting my credit card company to not pay unless I can get the proper size sent to me
Please let me know
Response from eddiebygiddy.comApr 7, 2020
Howdy Craig, we apologize for the delay in response. Our team has responded via email. Thank you again for your order. We look forward to you receiving a device that fits just right, and we wish you better health, wellness, and happiness.
JG
James G.
Can’t figure out how to get it to work
Can’t figure out how to get it to work. Took the online course and videos and tried all I know. Nothing. It works the same or better without it..
Response from eddiebygiddy.comApr 7, 2020
Howdy James, we're sorry to hear that you're not satisfied with our device. Our customer service team has reached out to you via email to find out more about what issues you're experiencing. Thanks!
SI
Sirlancelot10
This is my second Giddy I have received…
This is my second Giddy I have received and this one works great! It is exactly the right fit. My wife and I could not be more pleased with this device. Thanks for providing such a great product for those of us that need it.
Response from eddiebygiddy.comApr 7, 2020
We sincerely thank you for your support. We're so happy to hear that you and your wife are enjoying the benefits of our device and ED Guide educational program. Thank you for letting us be part of this journey with you!
RG
Robert G.
my GF and I used it once
my GF and I used it once, successfully, she's back home 100 miles away, looking forward to using it more in the near future.
Response from eddiebygiddy.comApr 7, 2020
Howdy Robert 🤠 Thanks for sharing! We're so happy to have been there during the time y'all spent together. We can't wait for yall to continue to enjoy the benefits of our device.
JO
JONATHAN
I followed the guidelines for size…
I followed the guidelines for size measurement and followed their recommendation. I ended up with an Eddie that was far too large and useless. I did purchase size insurance (which I would highly recommend) and communicated with them regarding picking another size. As of this writing I have yet to receive a response.
Response from eddiebygiddy.comApr 7, 2020
Howdy Jonathan, we apologize for the delay in response. Someone from our team has replied to your email and provided more information on placing a resizing order. We look forward to you receiving a device that fits just right, and we're thankful to be a part of your journey to better health, wellness, and happiness.