EdbMails is a leading provider of secure, reliable, and user-friendly email migration and backup solutions. Specializing in Office 365, Exchange Server, and IMAP migrations, EdbMails offers tools for seamless mailbox transfers, PST recovery, OST conversion, and more. Designed for both IT professionals and end-users, EdbMails ensures data integrity, zero downtime, and compliance with industry standards. With advanced features like incremental migration, selective export, and 24/7 technical support, EdbMails is the trusted choice for hassle-free email and data management.
EdbMails (edbmails.com) has 45 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
edbmails.com
Website
edbmails.com
Category
IT & Communication
Location
Delaware
Listed on Five Star Index
2026
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The company replied to 2% of reviews.
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Most recent review: October 2026.
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very good software, I used it to restore from EDB to PST and it was easy.
however i faced one problem which is the flagged Emails were cleared when restored.
I tried to restore from EDB to live exchange and I face the same problem with flagged emails, the flags were cleared.
Is there any option let me restore the flaged Emails?
FA
FabioC
Warranty time is something that they only have written in their website to be pretty
Before we buy a pack of licenses we only had a chance to test with a trial version that able us to migrate only 10 mails for one e-mail account, who was very insuficient to know if it was really reliable or not, but they said several times and had in their EULA that there was a warranty of 30 days, so we buy 44 licenses expecting that in case of having issues it would be possible to be refunded.
In the first 2 weeks we made a full migration, and a incremental in all 44 accounts. As a start, we made random searchs for folders and mails in some accounts, and notice that there was in some, missing mails and even folders with lots of mails. After knowing this we went in edbmail logs searching for reasons to this to happean and where it had happean, but there was nothing mentioning non of those missing folders and mails, leaving us in a situation that we didnt knew the full extention of what was migrated and what was missing in Office365.
So, as a normal procedure for us, we contact edbmail support, who was very quick responding and trying to help.
At the beginning, there was a first attempt from them to solve the issue remotely through RD, they tried to repeat the migration process and they notice that the issue continues, so they check all the available logs, who lead to a new version. I installed that new version but there was no difference, so I contact them again, and same procedure, but this time they spent a lot more time trying to migrate, who lead to a new software version.
We gave another try with that second version, but same result, missing folders and mails, even trying several times the incremental migration, and nothing being registed in logs.
Seeing no results, and spended 2 weeks with edbmail support, we ask for a refund since we let them know with even 2 weeks left for the end of warranty, mentioning that there was no results in any of those updates, and we didnt had time for beta testings in production servers, but there was no response from them till now, even trying a second contact trying to get a refund.
Fortunatly I found another software called bittitan who is a bit more expensive but a lot more better, and they gave us a trial version to fully test with 2 accounts without any limitations, so we have only bought a pack after be sure that it was working properly.
I really, really advise you to rethink before using this software, if your mail content is important or not, because there is a big chance to miss a lot mails, at least, migrating from Exchange 2007 to Offic365, and in case of counting with a refund, you know what you can expect with that warranty time...
Response from EdbMailsJul 23, 2020
There are folders having similar IDs in Office 365 are being avoided during migration due to incremental check in EdbMails. The moment the issue has been brought to our notice we have released the fix by adding additional ID checks for making incremental migration decision. We have released the fix within 48 hours time. We provide 24/7 FREE technical support to ensure issues are addressed in minimum time.
NY
Nakamura Y.
I like EdbMails NSF to PST converter very much.
When I requested the additional function for nsf to pst conversion tool, the developers improved it for about a week. My customer is pleased to use this tool frequently. I really appreciate this company's quick action.
JB
Jack B.
Wonderful Software for Offline and Online Exchange Migration
Got a personal license just for $99 USD and exported my offline mailboxes from EDB file to Outlook. Wanted to install more than 2 computers and their support guided me to upgrade to 10 computer licenses by paying a difference amount. They are honest and took only $50 USD and upgraded my license. This is the second week now and today I have upgraded to their corporate edition to perform offline to live Exchange direct migration. Their support assisted me on remote access on my request and the migration is running now. Great software for Exchange recovery and migrations. Their software is really nice and the product cost is too low. I recommend everyone to go for it.
ME
Mehmet
The software is nice
The software is nice, however,
I purchased a personal licence for two PC as a lifetime licence.
Latter Changed my PC. I tried to install the software again but it said I reached to PC limit.
I contacted customer service and explain to them to remove the old PC from their database, They said it is not possible and I must buy another license.
So the license is not actually a lifetime. They just fool the customer,
Basically they think customers are stupid.
DH
Deon H.
Great software!!!!
Great software!!!!! Can really bail you out the ****
Their support is awesome too
TB
Tom B.
EdbMails to reinstate Exchange Server
Our Exchange server 2010 has crashed and our organization’s email communication got affected. Now our task is to decide the right tool for moving mailbox from our offline Exchange to our new server. After thorough research, we picked EdbMails Exchange Migration tool. We are impressed with their few critical features such as Incremental, No duplicates, Point-in-Time migration and it supports both on-premises and hosted Exchange migration without any domain restrictions. This tool is simple to use and fastest among the others. Migration went smooth and it allowed us to migrate from multiple computers without creating duplicate items on our new server. Their technical support is truly praiseworthy.
LB
Lance B.
We had a client with a old exchange and…
We had a client with a old exchange and 3 edb files that were corrupted, I purchased their software. It's really nice powerful software and it works very well and uploads to office 365 like a charm...and when I needed support: These guys are the best. They actually helped and spent days extracting pst out of a corrupt EDB file for me and my client. the edb mails didn't read the data so they did it by hand. The best service by far! I would recommend their product to everyone.