Brittani H.
Unwilling to back their product quality
At first, they seemed like a great company. After placing over $5K in a single order, they ghosted me over a quality issue with the order.
Response from eCustomWearNov 9, 2022
Hi Brittani - We agree with you, the color was off and after running some testing as to why it happened it took us some time to figure out the causing issue (was an ink chemical-related issue) which is why it took a longer time to hear from us. As per our phone conversation, we finally figured it out and we are willing to do a full reprint. Sometimes things like this happen to our best customers. We are here to make it right. Sorry for the inconvenience.