EcoVadisReviews of ecovadis.com

Ecovadis is a company soley set up for extorting money from small suppliers. I am a manufacturers rep and am being held to the standards of a large chemical manufacturer. I have tired to contact them for help in getting better scores but the only way to do this is thru further payments. Every time I submit a answer it is rejected as they see it as only written for the purpose of the task they asked for.

Azienda che dichiara di offrire una piattaforma per monitorare la performance di Sostenibilità delle aziende. Diciamo che l'idea in generale sarebbe buona, peccato che la pratica è tutta una truffa per fregare soldi con verifiche di sostenibilità che lasciano il tempo che trovano, ad abbonamenti che automaticamente si rifanno a condizioni poco chiare e con clausole vessatorie di tacito rinnovo losche. Alla disperazione dell'invio di fatture da pagare a tutti gli indirizzi del dominio di posta Io li ho aggiunti alle email di spam.

A customer insisted that we join EcoVadis. We signed up and spent hours completing forms that were entirely inappropriate for a 10-person company eventually receiving a rating. Their terms include an auto-renew. In May 2024, I received their notice and tried to cancel the subscription. However their website would not allow me to. Perhaps I just did not find it, but I spent 2 sessions clicking every button there was without success. There is no phone number on the website. There is no email address on the website. I could not find a way to log a ticket even. After receiving a dunning letter from their AP department, I notified them that I had tried to cancel without success. They would not believe me and insisted we pay, threatening collections agencies. This time, I was able to get to a cancellation screen after clicking through 4 dense pages all extolling their benefits. They have performed no services for the second year and refused to even pro rate the bill. I would avoid this company in future.

One of our customers forced our company to use this and complete the ecovadis platform in order to conduct business with them. We are a small company of 40 people. The questionaire was insanly lengthy and was irrevelant to what we supply. When I finally completed it hours and hours later they wanted us to subscribe at $8550.00! Never again

'Encouraged' to use by a key customer Bug ridden portal & dreadful customer support - by email only. Try finding a 'phone number on their website ! Try finding a complaints section ! Only 2 telephone numbers published anywhere: +33 (0)1 82 28 88 88 (Paris, France) +1 (917) 398-3333 (?, USA) Customer Service agents will avoid direct verbal contact at all costs, won't use Teams (only Google Meet if pushed very hard) Very expensive and appears very little in return

Terrible company. No support. Avoid this tool at all cost.

Awful and inflexible We were forced to sign up to their assessments by our client since then we have received no benefit from the 400 euro per annum (for three years). You cannot use the website to unsubscribe as apparently that button doesn't work (I tried on two different browsers). The platform is also terrible and doesn't work, in theory it will give you multiple options to select but only one is capable of being selected. If you want help with a query be prepared to wait 4 days for a reply.

Terrible company to deal with. Missed the subscription cut off by 1 business day due to illness. Explained situation, company is not interested. Now threatening to increase outstanding invoice and start legal proceedings. Scheduled a telephone meeting, no call. They said they couldn't reach me on my number. Laughable!