Ann
Still haven’t got my package after 3…
Still haven’t got my package after 3 months
Response from EcosusiNov 11, 2022
HI Customer, We checked your logistics information and found that the package was returned by customs. This situation rarely happens, and we are consulting with customs and logistics companies for details to ensure that this does not occur in the future. Please accept our apologies for the inconvenience caused and feel free to contact us via email if you need help with anything else. In the meantime, we are very glad to resend your package ASAP. Please advise to process your order. Looking forward to your reply. Best Regards




