EcosusiReviews of ecosusi.com

The bag came well and faster than expected which was a plus. It looks absolutely lovely and its size is perfect for everyday use. The quality can be seen too from the details inside the lining for example. Lovely purchase!

The quality is unbelievable, I love my bag

I have bought items in the past and it would take months to arrive. The bag designs are cute, but not durable. Will start deteriorating after a couple months. They also do not have SHOES in stock but will sell them anyways. After two months of no shipping/tracking info, I contacted them for a refund and THEN they created a shipping label That day and responded with: “ Due to your failure to provide your handling advice in time, the warehouse will arrange the shipment according to your order record after your package is restored to inventory. After arranging the shipment, we will not be able to modify the order status of in transit packages. If you need to cancel, please arrange the return procedure after the package arrives at the destination. When we receive the returned package, we will arrange a refund for you.” Whoever is in customer service needs to get reconsider doing something else. Don’t sell something and claim it as in stock when it’s not even produced. It is manufactured in China so the labor costs are lower. The tracking is non-responsive if you are ordering shoes.

La borsa è stupenda , rifinita benissimo. Molto capiente come nelle descrizioni .Le foto del sito corrispondo alla realtà. Prezzo giusto . Io ho scelto la Best Classic Boe Briefcase for Woman , colore Maroon ( come è scritto nel sito ) ma che nella realtà sembra più un bordeaux , con fiocco nero .

I am totally in love!!😍 Greetings from Portugal!

I recently bought a lucky box of 2 bags, the description on the official site claims that I would have received two of any bag of the brand of the same value shown on the site, BUT instead I have received a little pochet with paillettes that reminds me of the ones my grandma used, which clearly is NOT by the ecosusi brand, meanwhile the other one is 2nd or even 3rd hand used crossbag, which came dirty and ruined. Both of them are absolutely nowhere near the style I have seen on the official site. The funny thing is I cannot even ask for a refund. Absolutely one of the worst experience I had while shopping online.

I would give them 5 stars if they handle the bags more carefully!! If only they could put some paper inside so it doesn’t suffer so much in the transit. The bag is beautiful though

My beautiful bag arrived dented, with a heavily worn appearance. Two stars for poor handling.