ECOS PaintsReviews of ecospaints.net

I thought the paint would have zero smell, and there was definitely an odor. Not sure it was worth the price, given that.

UPDATE: Wow, ECOS refunded me for both cans, without my ever asking or expecting them to do so. I'm surprised and impressed by this. Looking at the dates on my emails it had nothing to do with my review. I had a two star review before this, because the Quiet Pink was good, and now I'm adding a third star for the refund. I would still say I found the interactions with customer service a little demoralizing, but I can't criticize their policy here, and a bad painting experience is itself demoralizing. One last note: we ordered sample colors for each of our kids to choose among, and of the three blue/greens we looked at, even the small sample jar of Joyful Tears looked streaky going on compared to the others. We figured it was just the sample but I wonder if there is something off about the formulation for this color. ********** I used two paints from this company, Quiet Pink and Joyful Tears. Quiet Pink was lovely, though it took an extra (third) coat for full coverage. Joyful Tears was another story. The paint was very thick and had a strong smell. The paint was too thick to pour, which should have been my sign to give up the project, but I was desperate to get my kid's room painted in the weekend I finally had to do it. Big mistake. Short version, I tried diluting the paint with water per internet advice, but even after a full cup it was super thick. I tried painting anyway and the results were a streaky, patchy mess after multiple coats. When I let ECOS know the paint was defective (I did not ask them for a refund since I'd used the paint) they were ... not that nice about it. They suggested the poor results were user error and wouldn't acknowledge that they'd sent me pudding paint. I really wanted to like this company and had planned to paint all the kids' spaces with ECOS, but I won't buy from them again. They tried to tell me the coverage issues were due to the paint being a dark pigment but when I finally gave up and bought a close match in Benjamin Moore it was a perfect, normal consistency and went on like a dream. They also told me if the paint is thick when it arrives they need video evidence so--if that happens to you, take a video?

I've ordered samples after not getting satisfactory answers from customer service. I'm waiting on more samples and will make my decision once we try them. The older reviews say customer service is a nightmare, and I don't want to find myself in the same position. The reviews in 2025 seem fake. Looking at other paints now. I'm so glad for Trust Pilot.

Your paint was a little off than what I saw on the website. Also it does have smell but less.

The paint samples were as ordered and the paint is total smell free 😀 Shipping of the order was supposed to be 2 days by fedex…..but it was shipped by USPS and it took 10 days☹️

I like the paints. I like that there is no smell and that I can feel good about using them. However, the package was kind of a mess, it seems one of the sample containers had a leak. They are still usable, but there had to be a clean up and drying out session before I could use them. The samples went on a bit thin, and I wonder if that is because they are samples or if the paint will be thin and I will need several coats. I would still use the paint because of the no VOC's even if it means several coats.

The customer service was initially horrible and the people unfriendly but it eventually improved. We bought the semi-transparent concrete sealer in tile black and semi transparent it is not. Our floors are JET BLACK. So, beware if what you want is a light-ish color blackish-gray as shown in the pictures of the product. This is not at all what we ended up with. EDIT: EcosPaints replied and said we were sent clear concrete sealer free of charge. That is news to me! We never received anything like that or have heard anything about it. So I have no idea what they are talking about. Shipping for a sample was upwards of $70 so that was not possible either.

Received order fine. I'm just disappointed that ECOS' match to a provided industry color wasn't close enough. I'm hoping I can find a comparable ECOS color that will work.