Eco Shield Pest ControlReviews of ecoshieldpest.com

Expensive service that provided little value and horrible customer service. I was on a 2 year bi-monthly service contract and called to cancel after expiration. Rep. spent 20 minutes trying to convince me to postpone my account rather than cancel, then tried to keep me at a lower rate. After 20 minutes of back-and-forth he said I didn't meet my contractual obligation...that it was actually 13 services. I spent another 10 minutes reviewing contract with him, which made no mention of 13 services, only 2 years. Bottom line: Ecoshield will find every reason to keep you under contract, even outright lying. After close to 35 minutes, I was able to cancel...or that's what they said.

Read the sign! I have a No Solicitation sign on my front door for a reason! I don’t have to explain the reason(s). My sign is clearly visible and readable. So… If you’re hiring door-to-door sales reps who violate this sign in Cobb county, be advised that this is also a violation of local ordinances and punishments can include a $1000.00 fine. If you’re hiring illiterates, that’s on you! Further, I will absolutely file a formal complaint, and will upgrade my sign with an additional “No Trespassing” sign, if that is violated, I will see you in Civil court!

They show up to treat your home when you’re not there. You get notifications that they will be there a couple days in advance and they give a time window like the cable guy in the middle of the work week. Between 11-1 on a Tuesday for example. When you cancel the service online they text you and tell you to call. After a 15 minute phone tree you’ll get connected to a fella in Mumbai that you can’t understand who won’t cancel your service until they run through their upsell routine. Hire a local guy that you know and someone who has a business you can drive to.

No stars actually. Deceptive marketing practices are their standard operating procedure. Sign you into a long term contract with penalties for cancellation, then screw you over when you do try to cancel. Everything everyone else has stated - true. They suck. Avoid them like the plague. I think I'll contact my relative in the county prosecutors office, then the state Attorney General. The scam techniques they're using should certainly be illegal.

We have bees. The technician was polite, on time, and tried to remove them. He said they would be gone in a couple of days. They were not gone. Called again. Ecoshield said we would have to wait 7-10 days for the product to work. He came out again and sprayed with a product he said would kill them instantly, and several did drop dead. However, the nest is still very active after 4 days. Called again. They said we would have to wait another 7-10 days. I asked to speak to a supervisor. The woman I spoke with said the supervisor would call me that day. She did not call.Meanwhile, I am sure the nest is growing larger, and from what I read, we will now have to call a professional exterminator, and continue to pay Ecoshield for services that were not satisfactory. How does this company continue to exist with all these poor reviews? What can be done to end their (our) misery?

They are running a scam. They do a half-baked first service and tell you they'll be back to complete it. They don't and when you try and cancel they dock you with hidden fees in contracts.

This is the worst company. They trap you with expensive contracts and that you can't get out of, and their customer service is beyond horrible. I have never had a worst experience.

Let me start by saying that we live in a rural area outside of Poulsbo, WA. Our driveway is long and tucked away—most people wouldn’t even know it’s there unless I showed them a picture. We also have a clearly posted PRIVATE PROPERTY sign at the beginning of our drive, along with a No Soliciting sign right next to our front door. To make it even more frustrating, I have never contacted this company, requested information, or expressed any interest in their services. Apparently, those signs didn’t mean much to this company. Around 6:30 this evening, my husband answered the door to find one of their technicians, who had walked all the way down our long driveway from the main road in an attempt to solicit our business. We chose to live out here for the peace, quiet, and privacy, and so did our neighbors. It’s incredibly frustrating when someone ignores clearly posted signs and trespasses onto private property just to make a sales pitch. Respecting homeowners’ wishes—and their property—shouldn’t be optional. If I could give zero stars, I would. Unfortunately, one star is apparently the participation trophy for ignoring “Private Property” and “No Soliciting” signs.