Eco Shield’s Home Pest Control Protection Plan combines the most innovative methods and the safest products to drive pests out and keep them out for good! At Eco Shield, we understand: It’s good to be bug free.
Eco Shield Pest Control (ecoshieldpest.com) has 675 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
Also known as
ecoshieldpest.com
Website
ecoshieldpest.com
Category
Plumbing & Sanitation
Location
Chandler, Arizona
Listed on Five Star Index
2026
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Most recent review: October 2026.
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After declining service multiple times to the sales man I gave in and paid $99 after he dropped the price. I was informed I could cancel at anytime. I am a renter and the owner does not want these services. It took almost 30 minutes pleading to cancel over the phone and I was still left with a cancellation balance. I would not recommend this company. I am a single mother of two trying to get by these days and it's really messed up that this company trains their sales men to not take NO for an answer. I will be fighting this bill as far as I can take it.
MC
Mario C.
Watch out for the sales reps scam
They said I would pay $189 a quarter then added on a $189 for egg cycle a month from the initial visit. Sales rep that is covered in the initial cost. Liars.
NP
NP
Massive Rip Off. Eco Shield is a joke
When we were sold our contract with EcoShield, we were told that bees, spiders, ants and all sorts of other insects were covered for Mice, Ants, Stinging Insects, Roaches, Millipedes, Silverfish, Sow Bugs, Spiders, Box Elders, Centipedes, Crickets, Earwigs, and more!
What we got was a dude that walks around with a spray can and sprays the outside of our house.
When we asked about sticky boxes (like our previous exterminator), they put them in. But not until we asked.
Each time our Eco Shield exterminator came he would go into a spiel requesting that we rate them on Google or Yelp. (Which I generally decide to do on my own, thank you very much).
The last time he was here he urged me to open up a browser on my phone and when the page opened, he reached past my shoulder and pressed 4 Stars & the "ok" button. - Fricken SHOCKING! I am now in search of that garbage 4 star rating to remove it.
Today we called to ask them to come out and spray the house again because we had a bunch of carpenter bees swarming our back deck. They told us that it would be $1,000 to spray for them & that THOSE kind of bees weren't covered by our contract.
Needless to say, I went down to Lowes and bout a couple of the huge containers of pest spray rated for carpenter bees and only spent $30. - I'll do it myself. These guys are a joke & a rip off.
MV
Michelle V.
Waste of time and money
Shortly when I moved into my house just over a year ago, a young guy came to my doorstep. I didn’t see any cars of theirs nearby. Looks like they monitor and target new homeowners. I’ve never heard of this company before and was hesitating to use them. It was cheap at first so my husband said sure. After the first time I told my husband to not renew but I didn’t realized we were locked in a year contract so I was stuck. Within the year, it seems as though they were all young kids like they were straight out of high school or something. Anyways, they told me if they missed anything I could call back and there’s no charge. They missed big spiderwebs on a couple of my front windows. Called them, he apologized and said they will be there next day, next morning around 9am - 10am. Nobody showed up that day not even a call or text saying they’ll be late or not coming. When they did call, he said they were working on a because they do a really thorough job which takes time, could take up 2-4 hours. They never came until the next quarterly time. They have been a no show, really late several times and don’t even call, which I find that very unprofessional. When they do come quarterly, it’s like they spray outside and I don’t see them around anywhere for 15-20 mins like they hide from our view sitting in their van or something make us think they’re working or something. After 1/2 hour they’re van left. It’s always like this. I pay them and see no results. Shortly after they leave I still see spiders, silver fish, bugs in the house. We called them last summer cause there were ants along our foyer’s coat closet. They didn’t attempt to spray or check the area. They were outside spraying seems like 5 mins and gone. No check of any aunt colony’s around which I know there is. It’s like they do nothing. I don’t see thorough job where they supposedly spend hours doing as they stated. More like 10-15 mins and gone. Now I wonder if they even have any pesticide spray in that can they hold around or just air inside. :D This is just giving them free money for no results. I should’ve known better to use door to door sales people like this especially some young kid walking around the neighborhood ringing people’s doorbells trying to sell their product. When it’s too good (price) to be true, it is. I called Terminix this morning and they’re coming for estimation for me. If it cost about the same even it’s a little more, I’m riding out Eco shields contract, not renewing and be done with them for good. My next door neighbor uses Terminix once and had no issues since with bugs/pests problems.
LD
Leroy D.
Very professional but I saw zero…
Very professional but I saw zero results. Quite honestly it looked like they did nothing but clean some cobwebs in the garage and some webs outside. Honestly couldn't tell they did anything. Wanted to cancel and they charge you $200 to cancel the contract. Buyer beware. I would give them a zero if possible. Just money down the drain.
JO
Jeff O.
worst in the business
Salesman came out unannounced. Nice guy so we listened. Made numerous promises. Remove bird nest, control rodents, remove insect nest, apply insect control. We were sold. Techs came out and performed their standard service of applying insect control and removing some spider nests. Within 6 months our home was a disaster. We live on the water and the spiders quickly took over. Calls to the company are a joke. We cancelled and went back to previous service. Now we get endless calls for $150 cancellation fee. What a joke of a company. Do not use. Poor.
MD
Mary D.
BEWARE DO NOT USE THIS COMPANY IT'S A…
BEWARE DO NOT USE THIS COMPANY IT'S A SCAM! THEIR PRODUCTS DO NOT WORK! THEY TELL YOU LIES TO GET YOU TO SIGN UP AND TRY TO BILL YOU WHEN THEY HAVENT BEEN OUT. THEY PREY ON SENIOR CITIZENS. THEY WILL NOT LET YOU OUT OF YOUR CONTRACT EVEN WITH A CANCELLATION LETTER. THEY THREATEN YOU WITH A CANCELLATION FEE HOWEVER YOU ARE TOLD THERE IS NONE TO GET YOU TO SIGN UP. THEIR 4 BILLABLE SERVICES TURN INTO 5. THEIR TECHNICIAN HID BEHIND MY BOYFRIEND WHEN HE SHOWED HIM THE HORNETS NEST IN OUT BACK YARD. WE HAVE A 6 FOOT LOCKED GATE PLUS MY BOYFRIEND WAS HOME ALL DAY HOWEVER THEY TRIED TO LIE AND SAY THEY CAME OUT PLUS I SENT THEM A CANCELLATION E MAIL THE DAY BEFORE. THIS IS A HORRIBLE COMPANY WITH SO MANY COMPLAINTS THEY NEED TO BE SHUT DOWN!!!!
TP
Tony P.
I would give a zero if I could
I would give a zero if I could. Their product does not work and their service is worse. They treated my home, I called back a few days later because the spiders and wasp were still on the house. They care back out and re-treated, two days later the wasp were back. I took pictures of the new nest and have sent 8 emails regarding the matter and no return. Their customer service is worse than their product. Now they want me to pay for the service for cancellation and have the audacity to include tax on a service that was never rendered. So not use these people, total scam!