Eco Shield’s Home Pest Control Protection Plan combines the most innovative methods and the safest products to drive pests out and keep them out for good! At Eco Shield, we understand: It’s good to be bug free.
Eco Shield Pest Control (ecoshieldpest.com) has 675 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Ann R.
Do not use this company!!!! Horrible!!!! if I could choose zero stars I would!!! they keep coming back and charging my credit card when I want to cancel service because they left my house a mess!!! i told them DO NOT COME BACK TO MY HOUSE….and yet they did! and charged another 181 horrible 2nd most awful experience I have had with a company!!!
Eric
Used this company for almost a year. One tech broke a light fixture and they gave me a 20 dollar credit. I saw absolutely no change in insects or spiders after almost a year. So I canceled, and now they're blowing up my phone over an alleged $300 fee? If you do good enough work you don't need to scam customers out of money.
M.S.
This should be a minus zero rating. I had the same issues as the others below - Never told I would be charged the rate each time they came out. Never told I was signing a contract, said it was a sales slip. They kept my charge card number on file without permission. They are now saying I owe a cancellation fee. A short time ago I filed a report with the FTC about this fraudulent, predatory, scam company. You should do the same so they don't keep prying on unsuspecting people.
Robin G.
Wow what a scam company. Hard pressed sales people who lie and say they are an owner of the company. Even after I told them in writing that I wasn’t interested in their service, they keep knocking on my door. Lived in my house for 7 years. Never had an issue. Now all of a sudden after them being in our neighborhood for over a week trying to sell, we have mice. Seriously? What kind of damage is the company bringing to our neighborhoods.
D S.
EcoShield performed "Exclusion Service" which included a one-year warranty in September 2021. This cost $350 + tax. The materials failed in March 2022, but EcoShield East office general manager in Oakdale, Minnesota, Greg Sanchez, flatly refused to honor the warranty. Sanchez also refused to grant a refund, and tried to offer a replacement product of lesser value (a rubber garage door seal) in place of an actual repair or refund. Be aware EcoShield will continue to charge your credit card until you cancel service IN WRITING. Even then, you may be charged an additional cancellation fee.
Bruce P.
Very Poor service here! I got a membership and they had to come to treat my yard 3 times and still didn't take care of all the pests. Tried to cancel my membership jumped through several hoops and after it all they charged another $170 highway robbery! Do not use them AVOID ECO SHIELD! Bruce
Stacey S.
Don’t trust the sales people. They will lie to you to get you to sign a contract. Don’t trust anything they say that’s not in writing!!! No ethics.
Perry L.
customer service does not speak English, we hand wrote into my contract that I do not want a contract that's anything other than month to month. they are trying to force me to keep them for 2 years... good times, lawyer up! my sales person that claimed to be the owner is Jon Romero
