Eco Shield Pest ControlReviews of ecoshieldpest.com

If these people come to your door--- slam it shut! Eco Shield came to my door as a small business. I was told I can cancel any time and that they would work with me. They may be a small business but that is all. I think they came once. They charged me $150.00 for less than ten minutes of walking around the front of my house. I canceled the service after that but still had to pay another $150.00. I am retired, on a fixed income and try to help small businesses whenever I can. This company changed all of that for me. DO NOT TRUST THEM! Poor service, poor customer support. I feel like I was scammed with their lies.

product didn't work. they came back three times and we still had ants & crickets. we canceled service and Eco Shield threatened to turn us over for collection. Crap company.

I am so frustrated by this company. I was excited to get behind a local veteran-owned company. I have given multiple chances but the continuing of promises not met, and services not completed I can not continue with this company. They broke the contract by not completing work as stated, I gave them another chance as they pleaded with me to try again and one month later we were back with those issues. I am being charged $150 to cancel, even though they do not follow through on services. The amount of time I have spent on the phone trying to get the correct service or trying to cancel is not ok. I am disappointed in this local company and disappointed that they would still charge a cancelation fee in this way. I do not recommend this company for pest control services.

Rep came out and told me he was one of the owners and the service and charges would be quarterly. He stated when they first come out, they will remove webs and anything near the ceiling and that they would be back in 45 days to kill the eggs and this is free. Everything he said was a lie up to including he was one of the owners. Funny, but this is a brand new home and never lived in as of yet and when I came back to the house, there were spiders. I have never had them before. On top of this they charged me monthly until I cancelled, not quarterly like the contract stated.

You will regret it! Worst company ever and a total scam! You have to sign a year contract and they guarantee to get rid of your pests. However, there service and product are both worthless. It doesn't work at all. I have lived in my home four years and never had any pests in my home at all. The only reason I hired them was because they guaranteed they could get rid of the ants and the wasps outside. They came out 4 times over the spring and summer and never, ever did they resolve the problem. The ants were as problematic as always as were the wasps. The last time they came out, I even pointed out where the wasp's nest were located and they said they would take care of them. They did not! They didn't kill them and they didn't take down the nests. All they did was hang a wasp trap on my fence that caught a total of four wasps. I have tried to cancel with them for 3 months now and they will not do it unless I pay a $150 cancellation fee. What's even worse than their service is their customer support. It took me 2 months to get a supervisor to call me back and that supervisor barely speaks English and will only threaten collections if you don't pay the cancellation fee. Well, contracts work both ways...I pay money for a service that meets what it guarantees. I should not have to pay for a service that is worthless and I should not have to pay a cancellation fee either. If anything, they should refund all my money for their worthless product and service. DO NOT DO BUSINESS WITH THIS WORTHLESS COMPANY!

Complete total scam. Buyer beware. This company has fraudulent sales tactics. Whatever you do do not trust what they tell you. Their rep lied, telling us service could be either postponed or canceled during the winter months. They will not honor that and tell you that there is a ridiculous fee to cancel. They won't let you speak to management. They are rude and only out to scam money. Their services are uneffective and useless. Do not trust this company.

If I could leave zero stars, I would. I should have done more research before signing a “contract” with them. They clearly only make money through cancellation fees. Do not use them. Period. They were horrible and never followed up on even basic requests. Terrible

PLEASE STAY AWAY AND DO NOT USE THIS COMPANY, they are a complete scam. They lock you into an illegal contract and won't let you cancel as they state they provide a discount that was $50 more than my previous company. I called and asked for a touch up when I noticed a bunch of wasps, mud jackets and hornets. They refused to come out for the touch up stating my next visit was scheduled shortly. It's not 2 months later and they still haven't come for the scheduled service. I called to cancel and they want to charge me a penalty to cancel an illegal contract. Run fast and far from this scam company.