Eco Shield Pest ControlReviews of ecoshieldpest.com

Don’t trust the 5 stars they have to beg for them to make their job recognize them!!! We signed up for Ant service and at first we were happy, then we realized the ants still haven’t gone away only in the freeze of winter. They were Never on time and actually pushed my contract out a month from being late. We will not be renewing our contract. When we were out our neighbors let us know after we were done with eco shields contract that they are door to door selling using Our name😡 2 of our neighbors came to us to ask how their service was they signed up. I told them cancel and buy Terro and home defense from you hardware store one of the employees showed me what they used and said they ran out during covid and had trouble getting it (terro) they were ordering it on Amazon I will be making a call to the better business bureau and eco shield they do not have the right to use our name door to door. We also haven’t had ant problems since I started my own regiment. Please beware of using this company! If I could give them 0 for stars I would. Also make sure you cancel After the contract ends because they keep services going even though you think it’s over!!

Absolute scam. Door to door services that include a 12 month contract and are 2-3x higher than competing prices. Contract details not disclosed, but they include a 12-month term that costs $200 to cancel. The initial service took about 20 minutes and missed several wasp nests and did nothing to address our concerns. Very, very poor quality pest control service. Customer service, Chon, was clearly trained to try to keep customers and repeatedly tried to drop the pricing from $239 quarterly to $150 quarterly. DO NOT USE!

Eco-shield, DONT EVEN THINK ABOUT IT! After my completed service on June 20th 2024, 30 minutes later, another company selling pest servises in my neighborhood. I said Eco shield just left.He said that Eco-shields reputation is they only say they do the job and then bill you. I was still irritated at the eco-shield guy who had just left, because he never gave me ant traps I had asked for. Thinking this second guy was just trying to sell me, I called him on it and said, "Yeah, right, prove it to me!" and unfortunately he did. He showed me my house pictures on his cell phone that they really didn't do what I was paying them for. (My contract started with Eco-shield May of 2022) There was a obvious long time rodents' nest that they failed to mention near the bait trap, so I doubt it was even changed. If they were looking at the trap they would have seen the rodents and mentioned it. The spider webs under the house eaves were removed with a long-handled brush by the second company WHILE I WATCHED. This was supposedly had been done by Eco-shield. After a frustrating several hours of trying to get through to Eco shield to complain. This included multiple phone calls to directed to foreign countries and 2 local offices trying to complain, I finally got someone to agree to terminate my contract and they removed my billing from their system on their end. On July 5th I got another message I still owed them for the "service they performed" they said just because they agreed on June 20th to terminate the contract and remove the method of payment they already had, it doesn't mean that I don't owe them for the service that they (didnt) perform. I paid it becaus I didnt want to go through the hours of multiple phone calls again trying to resolve this issue. This system is designed to fail the customer and milk every last cent from the client.....DONT TRUST THIS COMPANY!. If there are any issues it is impossible to resolve them, and you will pay for the privilege of trying to get rid of them.

I asked the young man if he saw the no soliciting/no trespassing sign and he answered back with "I don't look for signs" trying to press on with the 'field mice' gag. I yelled "get outta here now" at him and he looked at me in disbelief, snickered, laughed, turned to leave and said 'have a nice day.' This is not the first time this business has done this same type of heavy-handed devil-may-care attitude towards I and my family. Please respect privacy rights which includes obeying the signs because, TRESPASSERS WILL BE MET WITH HOSTILITY. Especially the 'defiant' attitude the young man displayed, there's no reason not to fear such behavior from Eco Shield employee's, any next time will come with a video and civil charges against the individual and the company.

BIG SCAM and FRAUD These guys were behind me(knocking the door on every month) though I clearly told them several times not to approach my house. Out of frustrations and to avoid them permanently, I accepted their one-time service. But they haven't told me that it's a yearly contract. Now, they are literally block mailing and threatening me to pay $200 more to completely cancel the service. This is ridiculous and height of cheating. PLEASE STAY AWAY FROM THIS COMPANY.

DO NOT use these people. Everything they say is a LIE. They should not be in business, they are just scam artists! The first couple of months were ok but then they weren’t even showing up, but yet I was supposed to be still paying them!! I called an called no one even answered. Now they have a collection service on me wanting my hard earned money for nothing. They are total con artists STAY AWAY!!!!

DO NOT sign up for this service! We signed the contract for a year. Were skipped multiple times because “the dogs were in the backyard” mind you I’m a stay at home mom and our dogs are inside dogs. When it came time to cancel at the end of the year that I had to pay an additional $150 plus the cancellation fee because I had one more service left. A total scam. The woman I spoke with did not make sense when she spoke, it’s almost as if she was just saying random words. ON TOP of this the actual service itself is useless. We had had piles and piles of daddy long leg nests, and other spiders constantly, I don’t believe they actually spray anything but water.

Had someone knock on my door and it just so happens we have a groundhog we needed to deal with. I told Eco Shield that was all i was worried about since we bought the house a year ago and had all sorts of inspections done house is good no signs of anything. They said they had to come back to set up the trap and I had to sign up for some service plan that was a couple hundred annually because it would be way cheaper that way. Then I got invoices of over $3k of services emailed to me. I called that very same day to cancel it all as this had become well outside the scope of what i asked for. I spoke to a very nice woman named Kay (40min call) who assured me everything was canceled and that some of the services had to be canceled by the local office but that i should not worry because she had put in a request to cancel. The next day i get a text and email confirming all these services i dont want. The local office calls to ask why I am canceling I tell them why and make it crystal clear to them to terminate any and all business between me and ecosheild. Local office says "ok your canceled" Well, that was a lie. Next day more emails and texts confirming upcoming appointments so i call again and spoke to another gentleman he kindly told me now i was cancelled and he said again the local office still had to cancel one of the services but he put in a cancelation request and everything was good. He could not tell me why I had to do this again after already cancelling of course. At this point I have lost all trust in this company and it is feeling like a scam so I insist we get hold of the local office before I hang up. We did and they said everything is cancelled but we will see if that holds true. I am still getting emails saying I need to call again to confirm my cancelation and that there are fees to cancel despite me caneling all this the same day it all started. What a waste of time dealing with this company. They didnt care about what I actually needed or wanted. Just do some research into this company and you will see countless stories like mine. I had to ask repeatedly for written confirmation and still all I got was a note from somone via email saying "your services are cancelled" with no details at all. I am thinking I may need to shut off my credit card after all this. NEVER ECOSHEILD