Laurie W.
A complete ZERO across the board
A complete ZERO across the board! Total SCAM!!!!! They came knocking on doors soliciting. Listened to their sales pitch and agreed give them a try as we had a bee issue and they said we could cancell at any time for any reason. Never once were we told there was a 1 year contract. They did their treatment, (which never got rid of all the bees) and we paid for the service. The guy told us if we continued to have and bug issues to call back and re treatments would be a no charge. Less than one month later they return and charge us a quarterly charge again for what they call a bee egg clean up treatment. Called customer service and was told to take a look at our contract as it would be stated on there about this treatment and fee, we NEVER received a contract, neither on paper or by email. I expressed my concerns with all this misinformation and was told they will take notes and send it on to other departments to review, when asked when i will see a refund for the second charge I was told i may or may not get one, depends on what the other departments have to say but they would reach out either by email or text message. After reading all these reviews I see we have been scammed and most likely will not be getting a refund. Well, I will be filing a complaint with BBB.



