Eco Shield Pest ControlReviews of ecoshieldpest.com

Do not use this business for anything. The customer service is absolutely terrible and you will never speak with anyone local or most likely even in our country no matter how many times you call. If you send an email it will be 100% ignored. I was not shown by the technician and the inspector both on separate occasions. If I could leave negative stars I would do so. This has been a terrible experience

I don’t recommend the hassle, also not pet friendly as they claim. My dogs got sick after every service. Constantly having them come back to re-service between paid services. Customer service is horrible.

I have no clue what their service is like, but if their sales tactics are any indication, BEWARE! Today, a salesman names Riggs Billingsley from EcoShield came to my house while I was out of town. My wife was home dealing with our sick son who had been throwing up all day and was exhausted. The salesman was pushy and aggressive. We already have a pest control service, but she listened to his sales pitch anyway. At the end he told her to just enter her contact info and sign on the form and he'll have the more information about the service sent to her and that technicians will come the next day. She filled in her info to wrap things up, but said said no to service. She told him we didn't agree to anything and that she'd have to talk with me about it. After he leaves she gets emails that an appointment is scheduled for the next day and a signed contract for service for many hundreds of dollars. She didn't agree to any of it. He lied to her and tricked her. She called me distraught about the situation. She was upset because she was so exhausted dealing we our sick son that she we scammed by this guy. So I called the number, which of course went to an Indian call center. After half an hour of infuriating back and forth that required a 3 way call with my upset wife, we finally got the service and contract canceled. I've already filed a complaint with the Better Business Bureau. These people are clearly crooks. Stay far away!

Services not as described DO NOT USE THIS COMPANY. They are a scam company. Salesman describes it as a 'premium' solution. But the tech comes through and leaves globs of repellent everywhere he sprayed, no attention to detail, didn't do all the assigned work. Terrible.

Worst customer experience ever. I have been a customer for 3 years and called one other time. I called for the second time, and they told me someone would call me back and set up an appointment. NO ONE called me. I waited two weeks before i finally called back and they just said the same thing and hung up on me. This is a terrible company.

Update to my first review. I thought this company would take care of my post control services, but they actually made it worse. I've seen more bugs in my house and yard than I have the past year. These guys are trying to tell me that stirring up the pests is normal, but every other company I've used has killed the pests after the first spray, so I'm not buying it. It's almost like these guys are trying to attract pests with the first spray so you'll want to keep using them.

I don’t buy from companies who sell door to door. No means no. Stay out of The Woodlands!!

I have been trying to call for the last 2 weeks and the call keeps transferring to an offshore location where they then need to call the local office and they never answer the phone. I have placed 4 calls within 2 week allowing for the 48 hours to expire and I have not been getting calls back from the local office to reservice me. My house is loaded with carpenter bees