Eco Shield Pest ControlReviews of ecoshieldpest.com

Very VERY pushy sales people. NOT EVER using this service. EVER.

Terrible very pushy sales tactics. Would not recommend them

Today a man entered my garage to get my attention I opened the door and he said he wanted to tell me about the going on in the neighborhood. He had a tool belt and wanted to be talk I said I did not call you please leave. He would not get out of my garage. So I said loudly GET OUT OF MY GARAGE. He tried to approach me and said can I write down the name of the company, I SAID NO YOU CAN LEAVE. He would not so I told him leave or I will call the police. He said no walking toward me. with his hands open like I can write what I am saying on paper, I said GET OUT OF MY GARAGE NOW, OR I WILL CALL THE POLICE. He was mad saying things like well hope you have a better day and just went on and I said you should not come into a persons house without permission my garage is my home. I called a relative and they said go see if he is still out there. So I went and got a picture of the car down the street, and found him walking and he got smart to me as I tried to ask him questions about the company, his name and i started recording because he did then he started to record me and I said you do not have my permission to record, where is your company and what is there name he refused to answer. said your smart look it up yourself. google it. HIS NAME IS ELI AND I DO NOT TRUST HE WORKS FOR THE COMPANY AND IF HE DOES THEN I WILL MAKE SURE THEY KNOW..... SCARY BECAUSE HE WOULD NOT LEAVE WHEN ASKED.

I live in a neighborhood adjacent to the Pacific Palisades that has been open to through traffic since early February 2025. Ecoshield did not tell me that it froze my account due to the fires in Pacific Palisades. I phoned several months ago, and was told that service was being started again, which did not happen. I phoned them again today, and after being shuffled around from one useless representative to another, I was told that Ecoshield was unable to reach my home. When I firmly explained that my home had been accessible for months, I was told that the supervisor had decided that our area was inaccessible. It is impossible to deal with a company that has representatives (I wouldn't call them "customer service" because they don't service their customers) who refuse to listen to the customer. I will never deal with this company again, and I would recommend that you avoid dealing with them at all costs.

Seen a male in a neighbors yard cpl doors away. Shortly after, he comes down my gated driveway. Says he had a "cancellation" and has pest treatment to give away free. I told him how he got in, and he said the gate was open. Scam: He is doing door to door sales, with the opening line:"I had a cancellation and can spray your home for free". Did not let him get any further as we were on our way out and advised him of that. Funny thing is he did not have a truck with any noted pesticide to apply on a "scheduled" job which was "cancelled" last minute. Such a BULLSHIT appproach. If you need to BS to gain ones attention, that alone should tell you the integrity of a company. We definitely would not do business with any company that use deception, right out of the gate.

Complaint: Poor Service, Misleading Contracts, and Impossible Cancellation My experience with this company has been extremely frustrating. The service was subpar—something I could’ve done myself with a spray from the hardware store. They barely did the minimum, and even that was done poorly. Canceling was a nightmare. I was told up front that I could cancel anytime, but when I tried, they hit me with unexpected fees. I had to speak with multiple agents who kept trying to manipulate me into continuing the service, even though I clearly stated I wanted to cancel. It felt like a deliberate attempt to wear me down. Worst of all, I never knowingly agreed to a long-term contract, yet somehow I was locked into one. I was told that I could cancel but not that I would be charged $150 to do so. Don’t trust what you’re told—read every bit of fine print. I feel completely misled. Don’t let them fool you like they fooled me.

AVOID THIS COMPANY! Definitely regretting my decision to sign a contract with them. When signing up the sales rep said it's a 1 year contract with quarterly treatments. 4 quarters in a year, simple math. After 3 treatments I called in September 2024 to cancel and the account. They said I still owed 2 more treatments unless I wanted to pay a cancellation fee. 2 treatments later I called to cancel and they're claiming I'm still required to do one more treatment. They are thieves plain and simple. I'll be filing a formal complaint with the BBB.

Please look at the Trust Pilot reviews, BBB complaints, and the Facebook and Yelp reviews as well before dealing with EcoShield. Be informed. A very young man approached us in our front yard trying to sell EcoShield pest control. He was nice, but in an annoying, pushy manner. He used the same fake marketing ploy others have experienced of how they service everyone in this area and can offer a discount. We needed some work done, so I figured I'd give them a shot. Told him I did not want to be locked into anything. He said no, we'd never do that. Come to find out, when signing their iPad that you can't even see outside in the sun or much less read the very small print, you are signing a 2-year contract with a $189+ penalty if you cancel, and they have you signing away your right to cancel within the 3 days that the FTC allows by law due to an "immediate need for services." Very, very shady sales tactics where they lie through their teeth just to get you to sign and do all they can to distract you from actually understanding their ridiculous contract. Fortunately, I escaped in time, but please be vigilant when these shady salesman from EcoShield approach you. Don't fall for their nonsense. Also, another pest control company we now have, Petti Pest Control, is HALF the cost and they are offering MORE services with no contracts and free cancellation. Petti Pest Control is absolutely exceptional!! Go with them! ***Update on 7/27/23 - EcoShield salesman returns AGAIN (different one) despite a no soliciting sign posted right next to the door they knocked on. These people are so annoying! ***Update on 8/28/23 - EcoShield salesman returns AGAIN (different one) today TWO different times despite a no soliciting sign posted right next to the door they knocked on (multiple times for several minutes), AND despite my calling them on 7/27/23 telling them my address and NOT to ever come back. Well, here we are! I told the same to the salesman today at the door and he just left with an arrogant grin on his face. ***Update on 5/23/25 - EcoShield salesman returns again to discuss this bad review, and once again ignores the no soliciting sign. My wife talked with him, and he was extremely pushy (borderline harassment) on why we did not choose to do business with EcoShield. We were NEVER a customer, and EcoShield was told countless times nearly TWO YEARS ago to never visit this property again, and here they are asking why we gave them a bad review back in June of 2023. These people are scum!!!