Eco Shield Pest ControlReviews of ecoshieldpest.com

Criminal organization. I canceled. They still sent someone out and charged me. Horrible company!!!

Run, don’t walk away from this company! My issues have only worsened and if you have issues, you will be talking to someone in the Philippians. Horrible customer service! They then sent me a bill extremely higher than what we agreed to.

Deceptive selling and business practices. Just cancelled and paid fee for company to away - not stop calling - was not living at residence n wanted to keep servicing - stay away from this ompany

I had a very disappointing experience with EcoShield Pest Solutions. A sales representative named Devin came through my neighborhood in Boca Raton and told me I could cancel my service at any time without a fee. That was a key reason I agreed to sign up. When I later called to cancel, I was told there is a cancellation fee. I explained exactly what their sales rep had told me, but the company refused to honor it. Instead, they pointed to the fine print in the contract and would not make any exception. If your sales team is making promises that contradict your contract, that is a company problem, not the customer’s. Either the rep was misleading, or the company does not stand behind what its representatives say. Either way, it feels deceptive. I would strongly advise anyone considering their services to get everything in writing and not rely on verbal assurances from their sales team.

stay away, they'll hold you hostage before letting you cancel. the most incompetent and frustrating customer support ive ever had the misfortune of speaking to.

The most terrible experience ever. I agreed to first treatment and was promised by the agent that I'm not signing a contract. However, after the first treatment I was told, I am committed to 3 treatments and the only way to stop the contract is to pay $250 fee. After the 3 treatments I asked to stop and then I was told that I'm actually committed to 5 treatments. In addition, they schedule appointments without any coordination just sending a message I need to be home. Rescheduling is a pain and they rarely show up when they schedule. The last 2 times I took time off work to be home, and they didn’t show up. They claim that every treatment takes 20-30min, but based on my home camera the technician was here less than 4 minutes. It is such a scam! The phone representatives are extremely unhelpful. Just saying sorry and repeat my name. I can’t wait to be detached from this unprofessional company, since this has been an extremely frustrating experience. Stay away!!

Ditto what everyone else said. Clueless people with broken promises. No shows and shows when not scheduled. Call center BS when you want to cancel and threaten termination fees. I told them you do not have permission to charge my card or I will dispute and sue them. Got an email 5 minutes later saying they gave me the courtesy of not charging me. Clowns!

This company has a high pressure sells team. The work that is completed could be done by home owner with over the counter supplies from any hardware store. They lock you in and then have a $250 cancelation fee. Don’t get involved with this company.