Eco Shield Pest ControlReviews of ecoshieldpest.com

Within 24 hours of having their representative do a 'free' rodent inspection in my attic, the ceiling of my garage fell in in an area covering my laundry location. Drywall and insulation covered everything. The hole is 10' x 5'. They told me I had a crack there but I believe they caused the ceiling to fall. I requested assistance in cleaning the area (I would even pay the repair. They refused to acknowledge ANY responsibility and then ghosted me when I wrote to the local manager with a quote for clean up. I have written to ask for written confirmation that they will cancel my annual contract without penalty. I definitely do not recommend this company.

Pushy sales people and complicated contract that takes 3 calls to cancel. Even after canceling they showed up and billed me. Canceling the contract is different than canceling the service apparently. To exit contract you pay a steep fee so there's no way to get out once you're locked in. Do not sign up.

This company uses deceptive and aggressive sales tactics to lock customers into ongoing service contracts. The salesperson pressured me into signing the contract and made it seem like I could try the service for a couple of visits and then decide whether I wanted to continue. After two service visits, I decided to cancel. At that point, I was told there would be a $250 termination fee. Although I was not happy about the fee, I agreed to pay it. However, the company then told me that instead of paying the cancellation fee, I could complete three additional services at $99 each, and after those three services, the contract would be terminated. I completed the three additional services as agreed, but my contract was still not canceled. Now the company is again asking me to pay the $250 termination fee on top of the additional services I already paid for. This is extremely unfair and misleading. I feel the company did not honor what was discussed and continued to keep me in the service after I had clearly requested cancellation. This has been a very frustrating experience, and I would not recommend this company to others.

This company practices deceptive sales tactics in an attempt to lock customers in a revolving service, coating unwitting customers thousands each year. They do not notify a new customer of the three day "cool down" period for cancelling, required by the federal government. They will often send out someone to service the home within one day of signing a contract as to work around anyone who may want to cancel. I had an issue with brown widows in my shed and that was all I would have needed their service for. The salesperson stated that they would conduct three treatments "discounted" @ $215 a service. Once the third service was done, I thought I was done with them. Two months later, they sent a text stating that someone would be by to service my house. I called their customer support telling them that the contract had been fulfilled. The customer support person told me that I am actually contracted for 5 services. I can't afford to have them come to my house and said as much. They offered to wait until the next month to perform a service for only $100. I agreed. Instead, they sent out someone two weeks later and charged me the full amount. I called again and they denied their previous offer and told me I'm locked in for two years worth of services and if I wish to cancel, I would owe the total that was discounted for each service which would come to $994. Unfortunately, I have no copy of the original contract as they only offer a signature box to sign once an agreement has been made (in good faith). This company is a scam service using high pressure sales tactics. I refused to pay the cancellation fee and they promptly sent me to collections and reported a delinquency on my credit report. I am currently working with an attorney on a class action lawsuit and strongly encourage anyone else who has been through this to look into joining the lawsuit as well.

This dude just let himself into my GATED backyard and was walking around like he owned the place. I asked what he was doing there, and he tried to start his sales pitch. Told him I have a pest control company, and for him to please leave. He tried asking what company I use, told him that's not his business and told him I won't say it a third time, but to please leave my private GATED backyard. Stood there looking at me for a hot minute before he finally let himself out. WTH! Looked them up just out of curiosity, because damn, pushy much? Apparently they are involved in a class action lawsuit for dodgy business and ripping people off. Stay off my lawn and away from my house!

Do not, under any circumstances use this company. They misled us about the services we needed and then refused to refund us for the services we didn't need to begin with. They never produced evidence showing why they recommended certain services. The services we did want never worked - we still has mosquitoes and we still had ants. We had them come out multiple times and it never got better. You are better off getting your own ant traps and save your money and frustration. They are all shady and their customer service is absolutely embarrassing. The worst of the worst possible experience. DO NOT USE UNDER ANY CIRCUMSTANCE!!!!!!!

I repeatedly told the salesman, who continuously showed up to my house, that I wasn't interested because I already have a service. When I finally closed the door on him he called me a b*tch as he walked away. Absolutely not a company I would want to do service with.

Hey neighbors, especially my fellow ladies here in Pennsylvania keeping an eye on things while the kids are at school or the hubby’s at work—I wanted to give you all a heads-up because it’s that time of year again when the Ecoshield Pest Solutions sales reps start pounding on doors across our neighborhoods, pushing their “essential” pest control services.  As a mom and homeowner who’s seen way too many stories from friends and folks online, I’m begging you to think twice (or just say no) before opening that door. These guys have had their solicitor permits straight-up revoked in townships like Upper Chichester, West Caln, Edgmont, and Ridley after a flood of complaints—meaning they’re knocking without the proper local documentation, which isn’t just annoying; it’s a real safety hazard for families, especially when it’s just you or the kids home alone with strangers who won’t take “no” for an answer. The reps can get rude and super pressuring, turning a simple “maybe later” into a high-pressure sales pitch that feels downright concerning, and they’ve been known to target elderly folks, widows, or anyone whose spouse isn’t around, swindling them into signing up on the spot. There are dozens of BBB complaints (dozens upon dozens in the Philly area and nationwide) and even ongoing or past class-action lawsuits accusing them of deceptive door-to-door tactics, misleading contracts, and hidden cancellation fees.  Their services are wildly overpriced compared to what you actually get, and don’t let them call it a simple “service agreement”—it’s a binding multi-year contract full of fine-print traps with hidden fees and extra charges that sneak in unless you read every single line (which they rush you through on an iPad). Trying to cancel? Good luck—they don’t honor easy outs, and you’ll pay an arm and a leg in steep termination fees (often $150–$250 or more) just to get free, even if the sprays didn’t work and your pest problems came right back. And here’s something else that really gets me: don’t be fooled by their shiny Google reviews that make them look like a 5-star company with tens of thousands of glowing five-star ratings—those are fake and paid-for reviews that pump up their score artificially while the real customer experiences on Yelp, Trustpilot, BBB, and Reddit paint a completely different (and much darker) picture of scams, broken promises, and poor service.  That’s why it’s so important to look into sources more and dive deeper into the backend of how crooked this company really is—it goes way deeper than what shows up on a quick Google search, with consistent patterns of complaints across independent platforms that their own website conveniently buries. They’ll sweet-talk you about how their products are “organic, naturally derived, and totally safe for kids and pets,” but that’s completely false—the treatments rely on chemical pesticides (like fipronil, bifenthrin, and pyrethroids listed in their own product sheets) that are toxic to birds, fish, certain plants, smaller dogs, kids, and especially elderly folks or anyone with respiratory or immune issues. These aren’t harmless “green” sprays; many are known to pose health risks, including potential links to cancer with repeated exposure, and they absolutely should not be applied around homes where vulnerable people live. You’re honestly better off skipping Ecoshield entirely and going with a solid company like Terminix, which does the exact same pest control work but on a simple, cheap month-to-month basis with no long-term contract—you can cancel anytime without drama or big fees. (Their reps will straight-up lie and claim Terminix doesn’t offer the same services, but they do, and without the lock-in trap.) Or even better, just handle it yourself with store-bought treatments or a local non-MLM exterminator—plenty of us have had great results without the hassle or the risk. Stay safe out there, lock your doors if they show up unpermitted, do your homework beyond the glossy Google facade, and spread the word so our community doesn’t keep falling for this!