Eco Shield Pest ControlReviews of ecoshieldpest.com

Terrible customer service, would not provide service after charging me, cancelled service same day as charging me, and would not honor any agreement for our pest needs or what they charged for. Best idea to find a different pest company this is not the company for you

A door to door sales person came to sell service for spraying for bugs. He initially offered a discounted rate of $100 because according to him our neighbor is getting sprayed too. After my husband agreed to it and scheduled a time for the service two days out, he said that we have to sign a contract for recurring service (around $70 per month). We said we only wanted a one time service but he said that we would have to sign, and that we can cancel the contract after the initial service within 3 days. I looked into the company and there are a lot of complaints about very high cancellation fees (over $200) if you miss the 3 day window. We still signed, and made it clear to the sales person that we are only paying for the initial service and will be canceling before the 3 day window closes. He said that that was okay and that they will be here to spray as scheduled in two days. On the appointment day, no one showed up. I called the company and they told me that my husband already canceled. He did not. I assume that they just didn’t want to do the service for the discounted rate without a contract or the cancellation fee. They didn’t charge anything so no harm done, but it just seems like a dishonest company with a shady business model. There are a lot of reviews online that I would recommend reading before signing with them.

A very disrespectful young man came to my home and when I told him I was not interested, he persisted. I then asked him to leave my property and he turned around and said “your neighbors were right” and then gave me the finger! This is unacceptable. I am going to put a no solicitation sign on my property. He was very rude, and if this is representative of your company, you’re probably going to go under. Is this how you train your employees???… To be rude, disrespectful, belligerent, and insulting if a customer declines your services??? What a way to operate. You sound pretty desperate!!!!!!!!!!!! By the way, I have saved footage of him, doing exactly what is described above, on my RING CAMERA. If you’d like a copy, I will be happy to provide it.

Last week, my husband and I opened a wall during some home repairs and discovered an active carpenter ant colony. Looking for a quick solution, we noticed our neighbors talking with EcoShield, and after finishing next door, the salesman came over to our house. He confidently assured us that the problem could be handled that same day because he already had a technician just a few houses away. He specifically told us the carpenter ants would not be an issue, so we signed up for their annual pest service on the spot. A few hours later, the technician arrived, looked at the ants, and informed us that his treatment would not work on carpenter ants and that we would need a specialist. The salesman returned twice that day, making more promises and changing the story. Same-day service became, "We'll have an inspector out Saturday and the problem will be taken care of." Saturday came, and the inspector informed us that he doesn't perform treatments—he only evaluates the problem and schedules someone else. We were then told Monday would be the day. On Monday, we received a call trying to schedule the actual treatment for the following week. After pushing back, we got an appointment for Wednesday instead. Then, on Tuesday, another inspector unexpectedly showed up at our door, realized we had already been seen, and left. Wednesday came and went, and no one showed up. At that point, we called to cancel our annual service and the two specialty treatments. We spoke with two different representatives, both of whom assured us that our account was canceled and our payment information removed. Over the next two days, however, I continued receiving calls, emails, and text messages asking me to discuss canceling my service. In the span of a week, we were promised same-day treatment, then Saturday, then Monday, then Wednesday, and never actually received the service we signed up for. If you're looking for enthusiastic sales pitches, EcoShield has plenty of those. If you're looking for a company to actually solve your pest problem, I would recommend looking elsewhere.

We have a spider issue. They said that they would take care of this issue, but it looked like they were just brushing the webs away. 24 hours later, the spiders were back. I tried to cancel the service and was forwarded to an off shore contact center that kept trying to dissuade me from cancelling. They noted that I still had 3 more treatments left. I told them to cancel them all and that I removed my credit card info online. She did not care, trying to offer a discount for the remaining visits. Unproffessional, do not recommend.

Do NOT do business with the branch in Fredericksburg. We saw one mouse and called them. To make the sale, employee told my daughter who has a 10-month old that her baby could get Junta virus from mouse droppings and a "good parent" would sign up for a $23,000 program bc house was infested. Total bullshit and emotional blackmail of a new mother.

This company is very dishonest and will try to commit you to a ridiculous contract. Said they came out and did not! I have bugs to prove it. GO ELSEWHERE! You have been warned.

I cancelled EcoShield in August 2025 after their door-to-door sales process misrepresented the service to pressure us into signing. Reps also used our name to access our gated neighborhood and solicit neighbors, even telling them they were "legally obligated" to disclose chemical spraying at our house on a day no service was scheduled. None of that was true. At that time I trespassed EcoShield from my property in writing, and a company representative acknowledged the notice by email. Despite that, a rep solicited at my door on two separate days in June 2026, both captured on video, inside a gated community with posted no-soliciting signs. When I called the Tampa office to report it, staff refused to connect me with anyone who could address the matter. This company misrepresents its sales process, ignores written trespass notices, and stonewalls customers trying to report misconduct. I would not recommend them.