Eco Shield Pest ControlReviews of ecoshieldpest.com

This company is absolutely terrible! They deceive you into signing a contact form and then impose an exorbitant $250 fee for cancellation. Despite my request for them to proceed with the final spraying and my willingness to pay, they persistently harassed me until I complied. Additionally, they failed to show up for the final spraying when my contact would have expired. Please be cautious and avoid this company at all costs!

This company has been a nightmare. They lie just to get you to sign the contract. The contract is ambiguous when trying to dispute it. They tell you it does not auto-renew, but it sure does. They destroyed my property, lawn and electrical box. Left lots of trash in the yard. Manager ignored my attempt to have them rectify this, even after sending photos. I tried cancelling my last service, but it was cheaper to get the service. Rep said contract was over after last service. They show again without the normal text reminder. I tried to dispute. Back to the contract you have to cancel in writing or they keep coming, but it's not auto-renewal. Still would not address the damages after bringing it up again. Said I had to show proof of financial damage. Okay - got the proof. And all along, I never noticed pest control improving. Same annoying ants, centipedes, beetles, spiders, fleas and ticks stuck around. So at minimum, if you have these bugs, don't use these guys. Trash company, trash service

Horrible company, sneaky and pressure tactics to get your business. The first guy who came out to spray for pest control was very courteous, respectful, and detailed. The mosquito tech came out the following day, pulled in the driveway, walked over to the culvert, looked around, and departed. I was informed that he did a detailed mosquito fogging around the property. I literally watched the Tech on my Ring cameras do nothing! I confronted the company, and they claimed he performed the fogging. I had to laugh at them because I have video evidence. Once I stated I had video, they immediately said, "We will be right on this and have someone out there." It's been over a week, and there's been no contact. Please be aware of this deceptive business.

Company promises free touchups/100% guarantee, rep ghosted me when I still had pests after first two "egg cycle" visits. No one came out. Reached out twice with no response. Then I found out he lied about "hassle-free cancels" if it didn't work after first 2 visits; company tried to charge full cancellation fee to my credit card even after I rescinded authorization to charge. At $200/visit poor customer service is just obnoxious.

I will preface by saying that I do not write reviews unless the service was outstanding or the worst ever. Unfortunately my experience with Ecoshield is the latter. I signed and cancelled a door to door sales contract within 3 days. The very next day to be exact. By law, I’m entitled to a full refund within 10 days if I cancel within 3, this called is the “cooling off period”. I had to call Ecoshield over the span of a month on 3-4 occasions to get my money back. The first call they assured me I would get a refund. 2 weeks later, I called in and was told that since I no longer had a card on file that they couldn’t issue the refund. Why was I not contacted and told this? Instead they knowingly held onto my money. I gave them my card info and then called them 1 week later for another update. Again, I was assured that the money was on its way pending supervisor approval. My most recent and hopefully last call, now 1+ month after my service, I was told that my request for refund was not “updated”? What does that mean? Apparently I had a credit sitting in my customer account, a credit I would never use at this point and again, I’m supposed to be refunded the money to my original payment type. Ecoshield is knowingly holding my money, very very fishy and unethical. I will never waste my time with them again and hope others don’t do the same.

I am a senior guy and should have known better than to rush through a contract with a sales guy on a Segway. The terms were on a tiny iPhone. There was miscommunication regarding what I wanted treated. I was lead to believe my pest plan covered mosquitos. It was an add on for 90 dollars every 21 days. Cancellation was $250.00. I would never. Consider this company again.

This company sent a very immature & arrogant blond male between the ages of 18 & 30 to my home. My driveway is about 250 ft long, and has signs posted clearly that say no soliciting and no trespassing. I asked him what he was doing on my property and the little snit, tells me I don’t have to be rude. I respond with, and you must think you don’t have to read. And then goes into his very dry cold sell, by telling me he takes care of some of my neighbors and thought he stop by in spite of my signs. He says he’s a bug service and my neighbors are getting infestations. I say we already have a service. He then responds,…but is it ecoshield? I say No. And we’re not interested. He turns around, spits on my black asphalt driveway and tells me I shouldn’t take my misery out on other people. I tell him, his employer needs to know how their company is being represented to people during a “sales” call. He then spits every few feet down my driveway. I have security cameras and I have other platforms,….where we connect with other neighbors,…and I feel it’s my duty to share my experience with this company, to as many people as possible. Poorly vetted employees not only cost you money,…but they will cost you whatever reputation you think you’re building.

The salesman said I would be paying $59 every time they come out, which was supposed to be 4 times a year. It turns out they charge you $59 a month, even though they only come out 4 times a year!