Conrad's Tire Express & Total Car CareReviews of econrads.com

I went their they lied and said they were closed because the 40 year old working their was too lazy never coming back

Worst experience ever. Lugnuts cost more than my tires. Charged me $30 per lugnut. x5 for a tire thats $150 for lugnuts on each tire. I called 2 days in advance they said they ordered them. I come in day of and they don’t have my tires or lugnuts. Wanted me to drop off my vehicle at 8am and they said they would call me when its done. Couldn’t even give me a time frame. They finally called at 5pm. It took them all day! Will never recommend this place to anyone. Salesman type of scum. I honestly think they raised the price because they didn’t want to do business with me. I don’t want to bring race in this but this establishment will never see another dollar of mine.

2 years ago, I went to Conrad’s in Alliance for a specific repair. They charged me $800 and did not fix the issue. Went to Nissan and they fixed the issue for $500. Flash forward to now, figured I’d trust a different Conrad’s for an oil change. 4 hours later, they were not done, and not until I showed up wondering what was going on did they say they would start on it. There will be no third chance. Rather go to Valvoline which I’ve been doing with no issues from them.

Conrads tried to scam me for $ 3200 in repairs, the first time I had overly high priced repairs, got it done elsewhere for $ 471. I will never go there again.

Conrads tried to scam me out of $1,300 in unnecessary repairs. They said my car with only 60,000 miles needed all new shocks & struts. I took it to a REAL mechanic who said they were perfectly fine. I took my car in for a leaky rear tire. The technician totally ignored that issue. They don't care about people's needs only their bottom line.

Alignment was not done properly

Had appt for 11 AM. to have a leak in my tire checked/fixed. Arrived on time. At 11:40 I was still waiting. I found out my car was never even looked at. Man told me that they were short on people. question 1. why didn't they tell me when I checked in? I would have come back another time. 2. what good was the appt in the first place.

I didn't receive the service i paid for and its three months later.